JOB PURPOSE To repair refrigeration and HVAC mechanical and electrical systems throughout retail locations to support operations and minimize product loss, while ensuring partner satisfaction. RESPONSIBILITIES Maintain refrigeration and HVAC for a group of retail locations. Repair equipment, such as compressors, water pumps, air handlers, electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers’ expectations. Establish effective regular communication with Site Management to ensure they are kept informed of all ongoing maintenance activities . Liaise with Site Management team to ensure that all planned maintenance activities are communicated effectively including diagnosing equipment malfunctions and any operating deficiency of the mechanical equipment to ensure quality work performance. Provide all required job updates on a timely basis. Be proactive in refrigerant leak checking and repairs. Maintain all assets for which you have responsibility to the highest standards. Perform refrigeration/HVAC preventive maintenance checks in a timely manner as assigned. Monitor and log refrigerant usage within assigned stores. Maintain clean and safe conditions in machine and electrical rooms. Communicate as needed with retail store location personnel to maintain refrigerated product integrity. Participate in company’s “on call” after hours emergency call program. Assist with trouble shooting problems. Complete equipment inventories as assigned. Perform other job-related duties as assigned. Act in accordance with all company policies & procedures. QUALIFICATIONS & EXPERIENCE Minimum Qualifications Possesses a valid driver's license with a good driving record. High school diploma or equivalent. Experience with rack systems, displays cases and walk-ins highly preferred. Journeyman qualified in refrigeration and HVAC systems, or equivalent work experience. EPA certified for refrigerant handling class I & II, or universal. Ability to read, write and speak English proficiently. Ability to understand and follow English instructions. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. In-depth working knowledge of supermarket rack refrigeration equipment, electrical, HVAC and plumbing systems preferred. Demonstrated basic computer skills, Refrigeration Controller Technology, Microsoft Outlook and Excel. Demonstrated self-motivation and successful experience in previous jobs and responsibilities. Above average troubleshooting and guest service skills. Ability to multitask, work with limited supervision and make sound decisions quickly. Exceptional interpersonal, motivational and communication skills. High standard of integrity and reliability. ABOUT CITY FM City Facilities Management (US) LLC is a leader in end-to-end integrated facilities management for some of the top retailers and grocers across the nation. Through our unparalleled self-performance team of highly skilled technicians, customer service gurus, energy experts and more, City FM delivers exceptional service quality and cost savings using a holistic, data-driven approach to facilities management. With offices in Jacksonville, FL and Burlington, MA since 2016, City FM is part of the global City family founded nearly 40 years ago. Its parent company, City Facilities Management Holdings Limited, is the largest privately held facilities management firm in the world with over 15,000 employees across five continents with headquarters in Glasgow, Scotland. WHY SHOULD YOU WORK AT CITY FM? City FM is part of a global network of leading facilities management, professional services, and data-driven sustainability solutions, for starters. Also, we offer a generous benefits package that includes 28 days of PTO along with a 401(k) match with immediate vesting and company match. We don’t just hire anyone at City FM; we’re looking for loyal team members with a deep sense of responsibility and a thirst for constant learning and growth with a willingness to always lend a helping hand. When you join City FM, you’re committing to making a difference. We make a commitment to you too – helping you embark on a career with purpose! Whether through our world-class training programs, over 1,500 e-learning classes through City University or Leadership Development framework – City FM cares passionately about the people we hire and ensures that growth is always on the horizon. Wondering if your values align with ours? If you put clients first, care passionately about what you do and are committed to working on a team that respects each other, you will fit right in! So, if you’re ready to get started, we’re ready for you. City FM is An Affirmative Action / Equal Opportunity Employer. The Company has a Drug-Free Workplace Policy in effect that is strictly adhered to. Leaders in grocery and retail integrated facilities management, building and engineering and sustainability, City US provides a full suite of end-to-end, industry-disruptive services to trusted partners across the nation. Firmly rooted in transparency, trust and collaboration for nearly 40 years, we work side-by-side with partners and team members who share our same values and determination for making a difference in our communities. Our expertise includes maintenance, engineering, sustainability, technical procurement and support, and cleaning & ancillary services – across the City FM and CBES portfolios. City is part of a global network of leading facilities management, professional services, and data-driven sustainability solutions, for starters. Also, we offer a generous benefits package that includes 28 days of PTO along with a 401(k) match with immediate vesting and company match. We don’t just hire anyone at City; we’re looking for loyal team members with a deep sense of responsibility and a thirst for constant learning and growth with a willingness to always lend a helping hand. When you join City, you’re committing to making a difference. We make a commitment to you too – helping you embark on a career with purpose! Whether through our world-class training programs, over 1,500 e-learning classes through City University or Leadership Development framework – City cares passionately about the people we hire and ensures that growth is always on the horizon. Wondering if your values align with ours? If you put clients first, care passionately about what you do and are committed to working on a team that respects each other, you will fit right in! So, if you’re ready to get started, we’re ready for you. City is An Affirmative Action / Equal Opportunity Employer. The Company has a Drug-Free Workplace Policy in effect that is strictly adhered to. Visit our culture pages