• Lead process improvement for Technology and Innovation
• Work with business teams to understand the processes on projects and other strategic needs
• Lead documentation efforts across ITPMO, Strategic Programs, and with strategic planning processes
• Lean Six Sigma and Process Expert.
• Foster a collaborative, success-oriented team environment where resources are empowered and accountable.
• Provide thought leadership and significant influence to the continuous improvement of processes, policies and best practices to optimize delivery of employees and contractors.
• Root cause analysis
• Provide proper escalation to leadership for issues/problems as necessary. Participate in the organization's strategic and financial planning process.
• Gain and maintain a broad understanding of business, business needs, and work on the highest priority programs
• Provide effective support across T&I SLT team
• Manage & collaborate across various siloes to understand end to end lifecycles
• Work in partnership with business and technology resources across CNB
• Ensure program/project standards (documentation, risk/dependency management, budget tracking, reporting, and governance) are consistent across the department and meet the needs of stakeholders.
• Ensure compliance with company's policies, processes and procedures.

Must-Have*

• Bachelor's Degree or equivalent
• Minimum 8 years of experience in Lean Six Sigma. Minimum Lean Six Sigma Black Belt
• Minimum 5 years of experience in Program/Project Management or similar relevant experience
• 6 years in previous FP&A, Finance or Consulting Role

Skills and Knowledge

• 7 years of program/project management experience with a proven track record for delivering projects and driving execution.
• 3 years of experience managing direct report teams preferred
• Demonstrated experience of program/project management in an environment employing a variety of software development methodologies (agile, iterative, waterfall, etc)
• Demonstrated experience and success in influencing, leading, and coaching without direct leadership responsibility.
• Strong interpersonal, analytical, problem solving, facilitation, organizational, prioritization, effective decision making, and conflict resolution skills. Ability to negotiate or persuade others in complex situations.
• Strong problem solving and analysis skills, combined with impeccable business judgment and ability to communicate with highly technical and business management teams
• Ability to build, manage and sustain strong collaborative and productive relationships with business partners
• Strong written and verbal communication skills with the ability to translate technical information to non-technical audiences and vice versa.
• Strong planning and organization skills
• Experience of managing multiple stakeholders at all levels of the organization
• Demonstrated experience in motivating and leading project management teams
• Strong people management skills, including an understanding of how to attract, develop and retain talented individuals and experience in identifying and implementing training & development plans
• Demonstrated ability to lead complex strategic initiatives within a technical and/or business environment
• Understanding of finance and capital budgeting principles
• Understanding of end-to-end project and software development lifecycles
• Experience working in a multi-vendor (outsourced) environment strongly preferred.
• Demonstrates resilience and flexibility when presented with challenges or changing priorities