BUSINESS PROCESS ANALYST

WHAT IS THE OPPORTUNITY?

Strategy & Transformation team plays an integral role in leading the strategic vision and execution of all Banking & Investment Service operations. The Business Process Analyst will facilitate generation of process requirements based on defined business needs. The Process Analyst will facilitate due diligence discussions with stakeholders to gain in-depth understanding of their business strategy, products/services to identify and drive process improvement in order to transform and grow the business needs in a tactical and strategic manner. This position also requires both written and visual depictions of business requirements and current and future state process flow documentation for moderate to complex projects. This individual must have the ability to access and interpret data to produce analytical insights for management decision making.

What you will do

• Develop & maintains project tracking including status updates to stakeholders
• Review and research current state processes; recommends enhancement, modernization and/or automation
• Partner with lines of business and technology teams to make recommendations for future state
• Become the business subject matter expert, experienced in business analysis and requirements gathering
• Participate in process design and project implementation teams in process improvement activities
• Ownership of business readiness activities
• Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools
• Develops and supports the delivery of information to assist tactical and strategic programs
• Designs scalable business systems, supports implementation
• Establishes tracking metrics and standards documentation for adoption and audit
• Coordinate and obtain access to data and identify technical resources for project support
• This individual will be looked upon to proactively troubleshoot for the best solution given the strategic direction of the division

Must-Have*

• Bachelor's Degree or equivalent
• Minimum 5 years of experience in a banking operations environment
• Minimum 5 years of experience in data architecture, governance and in writing business and / or system requirements and business / finance analysis
• Minimum 5 years of experience managing projects

Skills and Knowledge

• Excellent process management and problem solving skills
• Prior banking experience and extensive experience of process analysis and design
• Thorough knowledge of of project management practice
• Expertise in MS Word, Excel and MS Visio
• Working knowledge of financial and data analysis techniques
• Strong organizational and analytical skills. Excellent verbal and written communication skills
• Ability to independently evaluate business systems needs and requirements and recommend and implement solutions

Compensation

Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

ABOUT CITY NATIONAL

We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.

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