TOWN OF APEX

invites applications for the position of:

PUBLIC WORKS OPERATIONS MANAGER

ABOUT THIS POSITION:

Expected Hiring Range: $83,221 - $101,946

Work Location: 105-A Upchurch Street, Apex NC 27502

Schedule: Monday - Friday, 7am-4pm

Posting Closing Date: July 5, 2024

WHO WE ARE:

Known as "The Peak of Good Living, the Town of Apex is a rapidly growing Wake County municipality with a current population of 70,000 and was ranked in 2015 as Money Magazine's Best Place to Live in America. Our current workforce is comprised of over 540 full-time employees and over 125 part-time/seasonal staff. Our Human Resources Department - with the support and confidence of Town leadership - is committed to providing best-in-class HR programs for our employees, with a mission to create a culture of empowerment and accountability that maximizes individual and organizational potential. We offer a generous benefits package, and have a highly competitive compensation program. More than that, the Town is an awesome place to work, as evidenced by the 96% job satisfaction rating received in the last employee opinion survey conducted with our employees.

WHAT YOU WILL BE DOING (DESCRIPTION):

Performs difficult technical and supervisory work planning, organizing and directing the work of multiple divisions, supervisors and crews engaged solid waste collection activities and in construction, repair, and maintenance streets.

An employee in this class plans, organizes, and supervises work divisions and crews engaged in the construction, repair, maintenance, and installation of city streets, 3rd party maintenance of NCDOT roads within Town limits, solid waste collection, and emergency response and organization of emergency support for events such as snow removal, storm clean up and accident cleanup. Work includes planning work projects based on service extension needs, maintenance, and emergency needs; overseeing preventive maintenance and repair of streets, curb, sidewalks, and stormwater conveyance systems; developing and overseeing budgets, proper materials and equipment allocation, and determining work priorities; reviewing construction plans and assuring compliance with Town regulations and State requirements; inspecting work in progress and upon completion; answering and resolving public complaints; and assisting other Town departments when needed in emergencies and in special events. Work involves significant supervisory responsibility for division supervisors, their crews and their safety. Work requires good interpersonal, technical and administrative skills. The employee is subject to working in inside and outside environments. Work involves emergency call-back service, and also includes directing the Town's inclement weather response. The employee must exercise judgment and initiative in carrying out assignments. Work is performed under general supervision of the Public Works and Transportation Director and is inspected for compliance with instructions, conformance to established standards, productivity of the unit, and general community acceptance.

A SAMPLE OF THE ESSENTIALS (DUTIES & TASKS):

* Directs supervisors and their crews in the maintenance, repair and construction of streets, right of way maintenance, sidewalks, and erection of street signs; and oversees the management of the solid waste collection program curbside collection program including garbage, recycling and yard waste.

* Manages yard waste recovery and disposal program.

* Manages Solid Waste contracts and prepares bids.

* Coordinates educational outreach programs with the communications and sustainability departments.

* Drafts PowerPoint presentations and meets with various stakeholder organizations such as HOA's, schools, and civic organizations.

* Coordinates with event staff to support Town-sponsored special events; review event requests, provide comments and create work orders for events.

* Responds to service requests for streets, sidewalk, and solid waste collection issues.

* Surveys job sites prior to instructing crews on large or more difficult projects; inspects work during performance and after completion.

* Assists with the planning, monitoring, and inspection of contracted construction and maintenance projects.

Develops and administers division budget; participates in the preparation of bid specifications and bid proposal analysis for service and purchase contracts.

* Responds directly to residents regarding escalated complaints related to solid waste collection, litter and debris removal, right of ways, and general street and sidewalk issues.

* Prioritizes projects and coordinates the use of available equipment, materials and staff to obtain maximum effectiveness and economy.

* Coordinates and schedules fleet motor pool or rental equipment needs with Fleet Services department.

* Ensures supervisors and workers follow appropriate safety procedures; assures training of workers in proper work methods and techniques; checks work in progress for appropriate work methods and quality; and investigates accidents and reviews insurance issues.

* Keeps records; prepares reports; prepares material and supply requisitions; maintains appropriate records; uses Asset Management tools such as Cityworks software and other management tools including Microsoft Excel and Power BI to analyze, monitor, review and document work activities and production.

* Evaluates operational and maintenance needs for procedures, equipment and personnel; creates policies and procedures for use in performing the work.

* Interviews and selects personnel to be recommended for employment; evaluates performance; conducts disciplinary actions when needed.

* Directs the Town's inclement weather response.

* Provides equipment and manpower support to other divisions in emergencies and for special events.

Performs related duties as assigned.

ADDITIONAL JOB DUTIES:

* Performs related duties as assigned.

DESIRED KNOWLEDGE, SKILLS, AND ABILITIES:

* Comprehensive knowledge of the principles, practices, and materials used in repair and maintenance of streets, right of ways, natural disaster response, and snow removal and de-icing programs.

* Comprehensive knowledge of safety in required work practices; ability to recognize hazards associated with construction and to follow OSHA guidelines.

* Thorough knowledge of budgeting and purchasing procedures and ability to implement and manage budget resources effectively.

* Thorough knowledge of negotiating and managing service contracts.

* Some knowledge and experience operating heavy equipment.

* General knowledge of civil engineering principles and related engineering specifications and environmental laws.

* Comprehensive knowledge of GIS and mapping systems.

* Comprehensive knowledge of solid waste collection, disposal, recycling, and organics composting.

* Leadership skills and knowledge of supervisory principles and practices; ability to effectively direct the work of multiple crews and programs.

* Some knowledge of surveying principles and practices.

* Ability to direct division response in emergency situations.

* Ability to perform research and prepare technical reports and findings on program needs.

* Ability to operate computer and to use a variety of programs required by the work.

* Ability to read plans, specifications, maps, and drawings and pay attention to detail.

* Ability to establish and maintain effective working relationships with supervisors, peers, subordinates and citizens and to communicate effectively orally and in writing.

* Ability to maintain and prepare accurate workplans and comprehensive weekly reports.

WHAT YOU'LL NEED (MINIMUM MUST-HAVES):

Graduation from a community college and extensive experience in street construction maintenance and repair, and solid waste collection, or experience in related public works areas, including supervisory experience; or an equivalent combination of education and experience.

Working Conditions:

The characteristics listed below are representative of the physical demands, physical agility, sensory requirements, and environmental exposures required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

* Employees may sit frequently or most of the time, may stand and walk sometimes.

Physical Agility:

* Climb Sometimes

* Crawl

* Crouch Sometimes

* Kneel Sometimes

* Pull Sometimes

* Push Frequently or most of the time

* Reach Frequently or most of the time

* Make repetitive movements Frequently or most of the time

* Grasp, manipulate, small, precise hand movement Frequently or most of the time.

Sensory requirements include:

* Ability to convey detailed or important instructions to others accurately, loudly or quickly.

* Standard vision requirements.

* Standard Hearing Requirements - hear information at normal spoken word levels.

* Must possess the visual acuity to perform visual inspections and operate mobile equipment as well as hand tools and equipment in a safe manner.

Physical Exertion (Pounds):

* Up to 10 Frequently or most of the Time

* Up to 20 Frequently or most of the Time

* Up to 50 Seldom or never

* Up to 100 Seldom or never

* 100 or more Seldom or never

Environmental Exposures:

* Work near moving mechanical parts Seldom or never

* Work in high, precarious places Seldom or never

* Toxic or caustic chemicals Seldom or never

* Outdoor weather conditions Seldom or never

* Extreme Cold, non-weather Seldom or never

* Extreme Heat, non-weather Seldom or never

* Noise Level Seldom or never

Special Requirements:

* Possession of a valid North Carolina driver's license.

KEEP IN MIND:

Providing a safe work environment for our employees is a top priority, therefore all new hires must successfully complete a pre-employment drug test, post-offer functional testing (if required by position), background verifications including references, criminal record and driver's license checks prior to employment.

WHAT WE OFFER:

Not only is the Town "The Peak of Good Living", but it's also a great place to work! We strive to "reach the peak" of being an employer of choice by providing competitive salaries and excellent benefits, including:

* Paid medical, dental, vision, & life insurance for employees

* Contributions to the NC Local Government Pension and NC401k Retirement Plans

* Traditional sick & vacation leave

* Paid parental, caregiver, community involvement, and bereavement leave

* 13 paid holidays plus an additional floating holiday

* Longevity pay

* Tuition assistance

* Expansive wellness program, and more!

The Town of Apex provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, sex, race, color, religion, national origin, disability, political affiliation or marital status, veteran status, or genetic information.