74 Desktop Support Technician Jobs in Atlanta, GA
City of Atlanta is Hiring a Desktop Support Technician Near Atlanta, GA
Essential Duties & ResponsibilitiesThese are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Troubleshoots software and computer hardware failures. Assists in recommending software to meet user requirements. Works on assignments that are semi-routine in nature but recognizes the need for deviation from accepted practice. Identifies network problems involving desktop or laptop computers. Maintains inventory of equipment, hardware and software and supplies. Troubleshoots, maintains and monitors external and internal drives, printers, plotters and scanners.
Decision MakingSelects from multiple procedures and methods to accomplish tasks. Applies organizational policies. Leadership Provided Provides guidance and training as required to lower level, interns, temporary employees, etc. Routinely provides work group leadership, guidance, and/or training to less experienced staff.
Knowledge, Skills & AbilitiesThis is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Working knowledge of personal computers and related systems and networks and how they work. Working knowledge of Microsoft Office software. Skill in setting up and maintaining personal computers and related hardware. Ability to identify key issue(s) and resolve and/or escalate to higher level.
QualificationsMinimum Qualifications - Education and ExperienceCompletion of appropriate technical course or associates degree in computer science.
2 years' of work experience in help desk and/or desktop support.
Preferred Education & ExperienceAssociates degree in computer science and 2 years' of work experience in help desk and/or desktop support.
Licensures and CertificationsNone required.
Essential Capabilities And Work EnvironmentRequired physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Job Summary
Full Time
$65k-82k (estimate)
04/14/2023
07/20/2024
allatlanta.org
ATLANTA, GA
7,500 - 15,000
1837
ANDERSON JEWELL
$1B - $3B
Related Companies
The job skills required for Desktop Support Technician include Troubleshooting, Desktop Support, Installation, Networking, Technical Support, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
02/23/2022: Florence, AL
Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
03/02/2022: Rochester, NY
Perform upgrades and configuration of desktop and related peripherals.
02/19/2022: Durham, NC
Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
02/06/2022: Ventura, CA
The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
01/23/2022: Vallejo, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.
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