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This position provides professional, courteous customer service at all times; performs routine to moderately complex clerical work in support of efficient and effective department operations; and performs related duties as assigned. This incumbent works according to some procedures but decides how or when to do things; work is reviewed regularly by supervisor.
The work is considered sedentary in nature and involves walking or standing some of the time and involves exerting up to 10 pounds of force on a recurring basis or routine keyboard operations.
Work environment involves exposure to no known environmental hazards; and is relatively safe, secure, and stable.
MINIMUM REQUIREMENTS TO PERFORM WORK
SPECIAL REQUIREMENTS
The City of Columbia is proud to offer a complete benefits package to full-time employees. This package includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Part-time or temporary employees, including interns, are not eligible for City benefits.
To learn more details, visit our benefits page at:
https://hr.columbiasc.gov/benefits/
Full Time
$36k-45k (estimate)
09/02/2024
11/01/2024
The job skills required for CUSTOMER CARE REPRESENTATIVE include Customer Service, Microsoft Office, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a CUSTOMER CARE REPRESENTATIVE. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CUSTOMER CARE REPRESENTATIVE. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CUSTOMER CARE REPRESENTATIVE positions, which can be used as a reference in future career path planning. As a CUSTOMER CARE REPRESENTATIVE, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CUSTOMER CARE REPRESENTATIVE. You can explore the career advancement for a CUSTOMER CARE REPRESENTATIVE below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
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Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
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Step 3: View the best colleges and universities for Customer Care Representative.