Salary : $53,770.00 - $86,010.00 Annually
Location : Various Locations within the City of El Paso, TX
Job Type: Unclassified
Job Number: U3970-0524
Department: Infrastructure Management
Opening Date: 05/23/2024
Closing Date: Continuous
FLSA: Exempt
Requirements
MOS Code: 1D711A (Air Force), 255N (Army), 0631 (Marine Corps), 002777 (Navy)
Education and Experience: A Bachelor's Degree or higher in Business Administration, Computer Science, Management Information Systems, or related field, and four (4) years of experience in analyzing and monitoring networks or an Associate's Degree in Business Administration, Computer Science, Management Information Systems, or related field and eight (8) years of experience in analyzing and monitoring networks.
Licenses and Certificates: A Texas Class "C" Driver's License or equivalent issued by another state by time of appointment.
Special Requirements: Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) finger-print based background check within the first six months from hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and termination from employment: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.
General Purpose
Under direction, plan, develop, supervise and control computer networks and other data communication devices of a large and complex municipal department and provide the administration and technical support of the application and network software.
Typical Duties
Manage the Local Area Network (LAN) and Wide Area Network (WAN). Involves: planning, designing and developing specifications and standards for existing and proposed desktop and LAN/WAN communication services; ensuring that communications access, security, printing services, operating systems, electronic mail, desktop applications and others function properly and adhere to established standards. Consult with IT staff and customers regarding network operational issues in the creation and support of end user services. Oversee network integration and installation projects. Monitor industry trends, technologies and standards.
Assist users and maintain the LAN/WAN. Involves: providing technical support for communications equipment, network server systems and related software; scheduling preventive and emergency maintenance for the network with minimal disruption to users when maintaining, troubleshooting, installing and servicing the LAN/WAN; maintaining network inventories and network backup procedures. Utilize network management tools such as Statseeker, Cascade and NetBrain to monitor, evaluate, and report health statistics of the Data Center, WAN/LAN networks. Configure and troubleshoot routers, switches, firewalls, wireless controllers, and protocols such as H.323, EIGRP, BGP, and DNS.
Perform network system functions. Involves: adding users; defining, establishing and enforcing security access to data; identifying device access paths and availability; configuring network hardware; customizing applications to ensure proper functioning in a network environment. Maintain network documentation, such as topology diagrams, circuit/equipment inventories and configuration reports. Administer and ensure optimal operation of the wireless network infrastructure.
Monitor network performance. Involves: measuring computer, server and network resource performance and availability; using system software analysis programs and preparing reports of the analysis; analyzing traffic flow and volume on the networks; and adjusting network parameters to improve performance, minimize transmission errors and data collisions, and optimize user response times. Schedule and execute equipment repairs, preventative maintenance and network changes with minimal end user disruption per the guidelines of the Environmental Change Control Process. Create and support Quality of Service (QoS) on the network.
Perform supervisory and administrative work. Involves: supervising, training and evaluating assigned personnel; enforcing established rules and regulations, standards of conduct, work attendance and safe working practices and procedures; monitor, compile and analyze network expenses and provide regular written reports of network costs, performance and operations; work in concert with the database administrator to ensure optimum performance of the network and database applications.
Perform related network administration duties as required.
General Information
For a complete job specification click here.
Please note: This is an unclassified contract position.
Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.
Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Service Department prior to submitting them to the Human Resources Department.
A rsum and/or other documents will not be accepted in lieu of a completed application. Comments such as "See rsum" are not acceptable and will result in the application being considered incomplete.
To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.
Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your rsum will eliminate you from consideration for the position.
Determined by agreement
01

Please select what combination of education and experience you possess.

• A Bachelor's Degree in Business Administration, Computer Science, Management Information Systems, or related field, and a minimum of four (4) years of experience in analyzing and monitoring networks.
• An Associate's Degree in Business Administration, Computer Science, Management Information Systems, or related field and a minimum of eight (8) years of experience in analyzing and monitoring networks.
• None of the above listed.

02

Do you have a valid USA driver's license? If so, what type of driver's license do you have?

• Texas Class A - CDL or equivalent from another state.
• Texas Class B - CDL or equivalent from another state.
• Texas Class C or equivalent from another state.
• No, I do not have a valid driver's license.

03

Candidates will be evaluated based on the information provided on both the application and the completeness of the responses to the Supplemental Questions. Failure to fully detail all experience and job duties, including supervisory, lead and management experience, in the application, or copying/pasting directly from the job specification, or responses referring to your rsum will eliminate you from consideration for the position.

• I acknowledge I have read and understand the above information.

Required Question