If you are an Internal City Employee, Retiree or Dependent/Survivor of a City Employee please apply internally via Career Icon in your Workday account. Make a difference in the community you live in! As a Community Builder—an employee with the City of Gainesville— you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it’s a chance to contribute to community success and to help enhance the Gainesville way of life. Department: GG_Parks, Recreation and Cultural Affairs: Parks, Recreation and Cultural Affairs Administration Salary Range Minimum: $16.43 Salary Range Maximum: $24.16 Closing Date: 07/05/2024 Job Details: This is a paraprofessional position performing varied office support related to the administration of programming and events. Positions allocated to this class reports to a designated supervisor and work under limited supervision. Work in this class is distinguished from other classes by its varied and specialized programmatic responsibilities. Job Description: SUMMARY This is a paraprofessional position performing varied office support and field duties related to the administration of programming and events. Positions allocated to this class reports to a designated supervisor and work under limited supervision. Work in this class is distinguished from other classes by its varied and specialized programmatic responsibilities. EXAMPLES OF WORK* *This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower level duties may be required. ESSENTIAL JOB FUNCTIONS Performs routine clerical duties, including typing, filing, and answering the telephone. Interviews and/or counsels Park visitors, vendors, and tenants. Answers public inquiries about programs and events. Receives and records complaints and documents that corrective action is taken. Assists managers in responding to requests for services from the public and other agencies. Assists the public with Park reservations/rentals, as well as, other facilities and programs. Gathers, verifies, prepares and maintains detailed and specialized information for a variety of reports and records. Assists with preparing marketing materials and presentations. Assists in the evaluation of new and existing programming and activities based on current or future needs and trends and past failures and successes. Assists in maintaining records and preparing necessary reports including financial reports that account for revenues and expenditures. Assists coordination with outside groups and businesses in Park activities designed to benefit the City. Assists special program personnel in various activities. Performs essential functions to ensure maximum quality guest experience. Attends work on a continuous and regular basis. NON-ESSENTIAL JOB FUNCTIONS Transcribes correspondences and reports. Files correspondences and records. Distributes office mail. Processes purchase requests, check requests, and purchase orders. Maintains Park calendar of appointments, meetings, maintenance, inspections, events, programs, etc. Assists in updating Park policy and procedure manuals when necessary. Performs other related duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Below are the required education, experience, knowledge, skills and abilities to perform the essential functions. EDUCATION AND EXPERIENCE Graduation from high school or possession of an acceptable equivalency diploma, and four (4) years of administrative support and guest service experience in a hospitality, park or other outdoor venue preferred. Bachelor degree from an accredited college or university with major course work in park management, park administration, hospitality management, business administration, environmental studies, or related field may substitute for two years of administrative support and guest service experience. CERTIFICATIONS OR LICENSES Licenses Valid driver license required upon appointment. Valid Florida Driver License required within 30 days of appointment and at all time while employed in this classification. Certifications American Red Cross certification (or equivalent) in Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator (AED) and First Aid is required upon hire. KNOWLEDGE, SKILLS AND ABILITIES General knowledge of overall Park objectives. Thorough knowledge of office management practices and procedures, business English, commercial arithmetic, spelling, and legal terminology. Thorough knowledge of operations, functions, and scope of authority of City departments and offices. Some knowledge of local and state agency regulatory compliances for a brownfield site. Strong interpersonal skills as demonstrated by the ability to interact collaboratively and productively and to establish and maintain effective working relationships with individuals of diverse backgrounds including elected and appointed government officials, Charter Officers, City employees, representatives of other agencies, and the general public. Knowledge of computers and relevant software. (In the Department of Parks, Recreation and Cultural Affairs, working knowledge of ActiveNet or other relevant online reservation system is essential.) Ability to plan, schedule, and coordinate work to meet specified deadlines. Ability to communicate effectively, both orally and in writing. Ability to work effectively with vendors, tenants, coworkers and the general public, this includes homeless, those violating Park rules, etc. PHYSICAL AND ENVIRONMENTAL REQUIREMENTS To perform this job successfully, an individual must possess certain physical abilities and be able to withstand work related environmental conditions. PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is often required to sit for prolonged periods of time. Work requires the physical strength and agility sufficient to safely perform all essential functions, including the ability to walk, lift, reach, stoop, pull, grasp, balance, climb, kneel, stand, and crouch. WORK ENVIRONMENT May be required to attend meetings and/or work outside regular business hours, including evenings, weekends and holidays. Microsoft Word Typing - Words per minute Note: May Require Assessment(s). May fill multiple positions. May establish an eligibility list. Come join our team! The City of Gainesville offers a competitive benefits package and opportunities to grow both professionally and personally. All ‘regular’ employees are eligible for traditional benefits such as health insurance, life insurance, paid leave, 11 paid a holidays a year, a pension plan and a deferred compensation plan, but we also offer great things like on-site fitness centers, tuition reimbursement, on-site medical staff and a wellness program to keep you healthy and happy. Please note; benefits are not available for temporary employees. Equal Opportunity The City of Gainesville is an equal opportunity/affirmative action employer and does not discriminate in hiring. Minorities, women and individuals with disabilities are encouraged to apply. Individuals with a disability, who require special accommodations during the selection process, should notify the Human Resources Department at 352-334-5077 or TDD/TTY at 352-334-2292. Veterans' Preference Veterans are encouraged to apply. Veterans’ Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. However, preference does not guarantee that a veteran or other eligible person will be the candidate selected to fill the position. Section 295.07, Florida Statutes (F.S.) specifies who is eligible for Veterans’ Preference. State of Florida residency is not required for Veterans’ Preference. If you are unable to apply online due to a disability, contact recruiting at HR@cityofgainesville.org or by calling 352-334-5077. The City of Gainesville employs more than 2,200 individuals, ranging in positions from creatives to critical infrastructure engineers to financial gurus. The city offers many unique career opportunities across its two major employment divisions — General Government and the City of Gainesville’s utility service provider, Gainesville Regional Utilities.