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2 CUSTOMER SERVICE ACCOUNT SPECIALIST Jobs in Gallup, NM

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City of Gallup, NM
Gallup, NM | Full Time
$39k-49k (estimate)
2 Weeks Ago
City of Gallup, NM
Gallup, NM | Full Time
$38k-48k (estimate)
2 Weeks Ago
CUSTOMER SERVICE ACCOUNT SPECIALIST
$39k-49k (estimate)
Full Time 2 Weeks Ago
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City of Gallup, NM is Hiring a CUSTOMER SERVICE ACCOUNT SPECIALIST Near Gallup, NM

Closes On: June 24, 2024 at 11:59 PM MST

Location:
MUNICIPAL BUILDING - CITY HALL, GALLUP, NM 87301
Department:
CUSTOMER SERVICE
Division:
ADMINISTRATIVE SVC & CC
Job Status:
Full-Time
Shift:
8:00 AM - 5:00 PM
Days:
Mon., Tue., Wed., Thu., Fri.
Hours Per Week:
40
Rate of Pay:
$34,851.00 - $37,731.00
Status:
Open for 21 Days

Job Description

GENERAL PURPOSE:

Under general supervision of the Customer Care Manager, performs a variety of complex accounting and general clerical duties in the collection of delinquent utility payments. Conducts special investigations of non-routine billing discrepancies and makes personal contact with customers to resolve billing problems. Work involves constant and extensive public contact.

Additional Information

STARTING PAY: $16.76 P/H

MINIMUM REQUIRED QUALIFICATIONS:

  • High School or equivalent, (GED)
  • Two (2) years of experience with complex clerical or accounting duties
  • Coursework in Business or Accounting
  • Valid Driver's License to meet the City's insurability requirements

Other Conditions:

  • Must pass a background check

PREFERRED QUALIFICATIONS:

  • Three (3) years of experience in a responsible position involving the extension of credit and collection of delinquent accounts.

Application Special Instructions

Please respond accurately to all questions regarding your qualifications for this position.

Job Summary

JOB TYPE

Full Time

SALARY

$39k-49k (estimate)

POST DATE

06/06/2024

EXPIRATION DATE

06/24/2024

WEBSITE

gallupnm.gov

HEADQUARTERS

Gallup, New Mexico

SIZE

50 - 100

CEO

Franklin Mohameth

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The following is the career advancement route for CUSTOMER SERVICE ACCOUNT SPECIALIST positions, which can be used as a reference in future career path planning. As a CUSTOMER SERVICE ACCOUNT SPECIALIST, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CUSTOMER SERVICE ACCOUNT SPECIALIST. You can explore the career advancement for a CUSTOMER SERVICE ACCOUNT SPECIALIST below and select your interested title to get hiring information.