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16 Customer Service Associate Jobs in Kirkwood, MO

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City of Kirkwood
Kirkwood, MO | Full Time
$35k-44k (estimate)
6 Months Ago
City of Kirkwood
Kirkwood, MO | Full Time
$35k-44k (estimate)
6 Months Ago
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Jake Molitor - State Farm Agent
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LOWES
Kirkwood, MO | Full Time
$48k-62k (estimate)
5 Months Ago
LOWES
Kirkwood, MO | Full Time
$48k-62k (estimate)
5 Months Ago
LOWES
Kirkwood, MO | Full Time
$48k-62k (estimate)
5 Months Ago
Lowe's
Kirkwood, MO | Full Time
$61k-82k (estimate)
6 Months Ago
Customer Service Associate
City of Kirkwood Kirkwood, MO
$35k-44k (estimate)
Full Time | Public Administration 6 Months Ago
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City of Kirkwood is Hiring a Customer Service Associate Near Kirkwood, MO

ABOUT THE CITY OF KIRKWOOD:

Our mission is to provide the highest quality services to our residents, and we do so by fostering a culture of collaboration, innovation, and inclusion. Join us for the opportunity to contribute to our rich history and bright future while earning impressive pay and outstanding benefits!

HERE IS WHAT YOU WILL BE DOING:

Be responsible for answering the telephone and to be knowledgeable about Kirkwood Electric, Water, Sanitation, business licensing, accounts receivables, and general inquiries received on a daily basis. Responsible for the maintenance, billing and collection of all accounts to include utility payments received by the City through the mail, drop box, online and in-person. Handles customer service inquiries regarding utility bills and regarding connection and disconnection of utility service. Responsible for interpreting the business license ordinance. Balances all payments received on a daily basis.

OUR IDEAL CANDIDATE HAS:

A High School Diploma or G.E.D. required. Strong bookkeeping and cash handling skills. Knowledge of business collection and billing procedures. Excellent oral and written communication skills and the ability to work with the public. The ability to respond to inquiries from both manual records as well as computerized databases. Strong organizational skills with an aptitude for details. The ability to work within established deadlines and operate office equipment such as computers, scanners, copiers, and fax machines in addition to Microsoft Office programs.

OUR WORKING ENVIRONMENT:

Indoor office environment.

THE MANY PERKS OF JOINING US:

  • Competitive Pay
  • 11 Paid Holidays
  • Paid Vacation and Paid Sick Leave
  • Medical, Dental and Vision Plans (some plans are Free to employees!)
  • Pension Plan and Deferred Compensation Plan
  • Life and LTD Insurance provided
  • Wellness Program
  • Employee Assistance Program

If you can meet the requirements listed above, we need you! Our application process is quick, easy, and mobile-friendly. Apply now and take the first step toward a fulfilling career!

To apply: Complete this electronic employment application. OR: A paper application can be picked up at Kirkwood City Hall, 139 South Kirkwood Road, 63122. OR: Call 314-984-6975 to have an application e-mailed, mailed or faxed to you. Return paper applications to: City of Kirkwood, Attn: Human Resources, at the address listed above.

PERSONS REQUIRING AN ACCOMMODATION TO APPLY FOR A JOB OPENING SHOULD CONTACT HUMAN RESOURCES AT 314-822-5809.

THE CITY OF KIRKWOOD IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Public Administration

SALARY

$35k-44k (estimate)

POST DATE

01/20/2024

EXPIRATION DATE

07/09/2024

WEBSITE

kirkwoodmo.org

HEADQUARTERS

SAINT LOUIS, MO

SIZE

200 - 500

FOUNDED

1853

TYPE

Private

CEO

MICHAEL BROWN

REVENUE

<$5M

INDUSTRY

Public Administration

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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Associate job description and responsibilities

A strong associate will be able to quickly understand the customer’s problem and propose the best solution.

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Ability to professionally attend to the needs of customers.

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Apply for part-time Customer Service Associate roles and experience their spirit of community.

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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.

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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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