Under general direction, plans, manages and oversees the activities of the Utility Billing Division; oversees all aspects of billing, payment collection, cash balancing and customer relations; develops and maintains utility billing procedures and work load assignments; coordinates activities with other City departments and the public; supervises assigned staff; performs other related duties as required. 

The Utility Billing Supervisor is the supervisory level class within the Utility Billing Division and exercises considerable independent judgment in supervising, coordinating and monitoring the work of staff assigned to the Division. The incumbent is expected to ensure work quality and accuracy, and oversee the maintenance of appropriate accounting records. This classification is distinguished from the next lower level classification of Accounting Technician III by the performance of overall administrative responsibilities for the Utility Billing Division and by the level of staff supervision assigned.  

• At least five (5) years full time work experience in municipal billing including two (2) years of lead or supervisory work
• A high school diploma or equivalent
• Possession of a valid Class C California driver’s license, or equivalent license from another issuing government entity. 

Only those applicants who meet the qualification standards of this position by the application filing deadline will be allowed to participate in the examination process. Examination scores determine standing on Civil Service eligibility lists. The City Manager, upon recommendation of the department head, will make the final selection and appointment from the established eligibility list.

The examination process may consist of the following parts: Application Package Review: Qualifying Only; Oral Interview: 100% Weight Value. Candidates must earn a score of 70% or higher to be considered for the eligibility list. 

Applicants who require special examination accommodations due to a disability should contact the Human Resources Department five (5) business days prior to any scheduled examination at (559) 661-5401.

Applicants may be eligible for Veteran’s Preference Points (5 points) and should attach a DD214 to their employment application for consideration of this preference.