JOB
CITY OF MORGAN HILLBuilding Coordinator - Community and Cultural CenterPart-Time, Year-round Position (Temporary, Non-Benefited)Starting rate $22.00 per hour Choose Morgan Hill: The City of Morgan Hill is the best community for people to live, work, visit, and operate their businesses.The Community and Cultural Center (CCC) is currently seeking part-time teammates to join our team in providing excellent customer service. Teammates serve as Welcome Desk attendants and Building Coordinators at the Community and Cultural Center for day-to-day operations.CCC Position DescriptionDuring Building Coordinator (BC) shifts, teammates assist in the daily operations of the facility, including room set-up and tear-down, monitoring events and facility guests, and light maintenance tasks. Teammates will open and close the facility on weekdays and weekends.During Welcome Desk (WD) shifts, teammates serve as customer service attendants and complete customer transactions (recreation activity registration, facility rentals), greet and check-in facility guests, answer phone calls and emails, and perform administrative tasks (filing, copying). Teammates are entrusted to resolve issues in a timely and professional manner and are seen as key part-time teammates in our department.Schedule and Work LocationThis is a part-time unbenefited position that will be scheduled weekdays, early mornings, evenings, and weekends between 15-20 hours per week.We are currently seeking teammates who are available for two to three shifts during the week and one to two weekend shifts throughout the month. Teammates are assigned to 3-5 shifts per week. Weekday shifts may fall between 6:00 AM - 10:00 PM Weekend shifts may fall between 6:00 AM - 1:30 AM. Application and Selection ProcessIf interested, please submit an application and answer any supplemental questions.Applications will be screened, and those applicants determined to have the best experience, skills, and qualifications will be invited for an oral interview. Prior to appointment, applicant must authorize a reference check.As a condition of employment, a background check must be completed, including fingerprinting for submission to the Department of Justice, as well as Tuberculosis (TB) screening.
EXAMPLE OF DUTIES
Set up and tear down rooms for rental customers, including: moving and arranging tables and chairs based on the provided set-up instructions.Set up and tear down sound equipment, projectors, and cables and cords.Answer phones and use computer software to communicate with customers and complete customer transactions (Word, Excel, Outlook, POS, ticketing software, and Civic Rec recreation software).Provide information about recreation and City activities to customers.Resolve customer issues in a professional manner with a customer first focus while adhering to policies and procedures.Communicate with management regarding issues, incidents or injuries that may occur.Ensure facility is properly secured each evening to safeguard the facility from theft and vandalism.Assist in minor facility maintenance and light custodial duties (clean spills, change light bulbs, restock restroom).Routinely walk through the facility and monitor customers and guests, without being intrusive, to ensure compliance with facility policies.Oversee scheduled activities throughout the facility and be visible and available to answer questions and provide assistance to users.Serve as both a Welcome Desk customer service attendant and a Building Coordinator when needed to ensure quality customer service at all times.Accurately complete daily facility checklist.Perform other duties as assigned.