Applicants must be permanent in the Public Health Adviser title to apply

The Client Services Medical Operations Unit is seeking Public Health Advisor level 2, to work as a Disability Case Manager.

The candidate should possess good organization and people skills. The Case Manager with some latitude for independent judgement will be responsible for :

• Maintain a caseload of active Disability case files ensuring that at each step of the process members and claimants receive clear, concise communication about the progress of their applications.
• Conduct initial application interviews for Disability applicants as well as all follow-ups and outreaches in order to ensure appropriate and compassionate processing of the applicants Disability Retirement application.
• Prepare application documentation requests and all correspondences for distribution to members / authorized representatives and agencies, while streamlining the process as much as possible utilizing phone calls, faxes, emails as well as hard copy mailing.
• Coordinate member appointment schedules with the NYCERS Medical Board and / or Independent Medical Exam (IME) relating to Disability Retirement applications.
• Make timely updates in all tracking systems regarding the status of Disability Retirement applications and prepare statistics on Disability Retirement data as needed.
• Assisting the Medical Board by escorting members to the examination appointment from the waiting area and advising them of interview expectations.
• Scanning and uploading documents into NYCEPAS
• Prepping cases for Medical Board meetings

Minimum Qualifications

1. A baccalaureate degree from an accredited college, including or supplemented by twelve semester credits in health education, or in health, social or biological sciences; or

2. A baccalaureate degree from an accredited college, and six months of full-time satisfactory experience in a health promotion or disease intervention / prevention program, performing one or more of the following : interviewing, conducting field investigations, assessing health risks, making referrals, or collecting and analyzing epidemiological data; or

3. A four-year high school diploma or its educational equivalent, and four years of full-time satisfactory experience as described in "2" above; or

4. Education and / or experience equivalent to "1", "2" or "3" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits from an accredited college for one year of full-time experience.

However, all candidates must have a four-year high school diploma or its educational equivalent, and either twelve semester credits as described in "1" above or six months of experience as described in "2" above.

Additional Requirements

A. To be assigned to Assignment Level II, candidates must have, in addition to meeting the minimum qualification requirements listed above, at least one year of experience as a Public Health Adviser, Assignment Level I, or at least one additional year of experience as described in Qualification Requirement "2" above.

Preferred Skills

• Must be able to work in a diverse and fast-paced environment and have the ability to manage and complete tasks within established deadlines and in an efficient manner.
• Must be able to deliver excellent customer service.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

For more information, please visit the U.S. Department of Education’s website at class "jobad-residencyRequirement">

Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Last updated : 2024-05-13