Description

The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use disorders, and intellectual/developmental disabilities.

Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community. Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk NCSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the persons we serve.

Essential Functions

• Provides support and encouragement to individuals in crisis to assist with resolving critical situations.
• Support clients in developing a Recovery Plan and helping to identify client's goals, strengths, and steps toward recovery.
• Supports clients with general problem solving and development of skills to obtain needed services.
• Educates clients about available community resources and advocates for services on behalf of clients as needed.
• Assists in the development and facilitation of recovery-oriented groups, using educational tools and utilizing personal experiences with substance use disorders and mental illness.
• Acts as a liaison between clients and other service providers (Emergency Service workers, case managers, counselors, etc.) to ensure that client preferences expressed in Recovery Plans are included in Individual Service Plans.
• Maintains accurate documentation consistent with agency guidelines, grant requirements, and licensure standards.
• Collaborates with multiple programs as part of a treatment team, community services providers, and significant others as necessary.
• Attends staff meetings, case meetings, and staff training activities as required.
• Utilizes SAMHSA's Crisis Prevention Action Plan and other recovery-oriented peer support programs.
• Support clients with developing skills and strategies to prevent relapse of substance addiction and possible mental health symptoms, reconnecting them with their recovery goals.
• Assists in managing the administration, logistics, coordination, and conduct of Crisis Intervention Team Training.
• Completes other tasks and duties as assigned by supervisor.

Education/Experience

High School Diploma or GED.

Two years of experience working with consumers with mental health and substance use challenges. Personal Recovery Plan in self-demonstrated recovery.

Additional Information & Requirements

• Valid driver’s license.

• Completion of the DBHDS 72-Hour Peer Recovery Specialist Training.

• Registered and Certified Peer Recovery Specialist issued by Virginia Certification Board. CIT Trained.

• Signing Bonus: This position is eligible for a one-time $5,000 signing bonus.