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The purpose of this position is to provide customer service assistance to the citizens and general public for the department.This is accomplished by greeting customers and citizens, addressing citizen and customer concerns, directing incoming callers and visitors, providing customers with requested information and forms per department function, filing confidential documents, completing data entry, maintaining filing systems, distributing mail to appropriate persons, accepting payments and generating receipts for department services and entering information into computer systems.Other duties include copying documents and forms as necessary, completing special projects as assigned and interacting with other employees and citizens.This position does not provide direction to other employees.
Full Time
$31k-39k (estimate)
06/14/2023
08/04/2024
nrhtx.com
FORT WORTH, TX
25 - 50
Private
$10M - $50M
The job skills required for Customer Service Clerk include Customer Service, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Clerk positions, which can be used as a reference in future career path planning. As a Customer Service Clerk, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Clerk. You can explore the career advancement for a Customer Service Clerk below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Clerk job description and responsibilities
Develop, build and expand customer base through providing quality customer services.
03/23/2022: Albany, GA
Oversee and supervise that products and services are delivered on time to customers.
03/24/2022: Saginaw, MI
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
01/31/2022: Winston Salem, NC
Recommend changes that could provide a better experience to customers.
02/14/2022: Miami, FL
Listen attentively to caller needs to ensure a positive customer experience.
03/16/2022: Hopkinsville, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Clerk jobs
The best CSRs are genuinely excited to help customers.
03/10/2022: Saint Cloud, MN
Must have the ability to use positive language.
01/28/2022: Hopkinsville, KY
You must able to understand the customer’s expectations.
03/09/2022: Temple, TX
Gain some customer service experience to enhance your chances when applying in the future.
02/09/2022: Galveston, TX
A good Customer Service Clerk must have excellent communication skills since they will be speaking directly with customers.
03/21/2022: Omaha, NE
Step 3: View the best colleges and universities for Customer Service Clerk.