Essential and other important responsibilities and duties may include, but are not limited to, the following:

• Performs highly complex operational and administrative work involved in the researching, compiling, drafting, processing, and maintenance of various programs, agreements, memorandums of understanding, contracts, comprehensive statistical reports, schedules, surveys, and related documents; ensuring accuracy, availability of funds, and compliance with City policies, codes, ordinances, and State and Federal Laws.
• Plans, develops, and manages special programs, events, projects, and contracts to include general oversight, operations, problem identification, research, statistical analysis, presentations, recommendations, and implementation.
• Serves as liaison for assigned executive functions and programs for other City departments, the City Manager's office, vendors, stakeholders, the general public, and outside agencies and organizations; acquires information requested, coordinates meetings, and provides related support service; attends various public meetings and presents reports to City staff, and various commissions, committees, and citizen groups.
• Performs a wide variety of complex, responsible, and often-confidential administrative duties for assigned office and staff; including investigating and answering complaints; and resolves a variety of complex sensitive and controversial operational concerns and issues.
• Conducts a variety of departmental studies, investigations, and operational studies; recommends modifications to programs, policies, and procedures as appropriate; presents and interprets data; drafts and compiles staff reports, resolutions, memoranda, agendas, proclamations, Council packets, correspondence, and other necessary documents.
• Receives and investigates administrative claims and processes notices; prepares and maintains confidential, complex legal files and records.
• Assists and participates in the development, updating, and implementation of goals, objectives, policies, priorities, ordinances, rules and processes for assigned programs and Department; recommend and administer as requested.
• Assists in the preparation and monitoring of department budget, purchasing activities, and yearly revenue projections; recommends expenditure requests for designated programs; monitors and oversees contracts, budgets, and other financial information for programs and department; performs a full range of accounting duties in support of assigned area.
• Establishes procedures, monitors correspondence, appointments, and other communications including answering phones, processing mail, coordinating schedules, and confirming meetings for staff; makes travel arrangements for assigned executive and staff as necessary.
• Maintains, oversees, distributes, and assists with publications, public notices, mass mailings, development of program flyers, forms, advertising, and other communication materials, including the department website.
• Organizes and manages efficiency of the department; prepares, organizes, and maintains control files on matters in progress and expedites their completion; orders supplies; may coordinate, supervise, monitor, and participate in the training, and work of other staff.
• Oversees the processing, storage, and retrieval of official City records for a City department in accordance with State law and City administrative regulations and policies.
• Assists the public and other City staff with policies, procedures, rules, and regulations in response to inquiries that require the use of independent judgment and the understanding of policies and procedures.
• Performs related duties, responsibilities, and other assignments as required.

• Five (5) years of increasingly responsible administrative or program management experience is required, preferably with three years reporting directly to a Public Agency Department Head or Executive. 
• Experience in a regulatory, legal, or similar program management environment which included the following is preferred:
  • Experience working with and developing program ordinances and policies; and
  • Experience working with and developing compliance and enforcement guidelines and processes; and
  • Experience working with organizing and participating in administrative or procedural hearings or legal processes.
• Experience working in an Aviation environment is preferred.
• Experience in airport tenant or property management; which includes marketing, negotiating leases, purchases, and selling airport properties is preferred.
• Experience in real estate, planning, or a related field is preferred.

• High School diploma or equivalent education is required.
• A Bachelor's degree from an accredited college or university with major course work in business administration, public administration, business management, law, public policy, or in a related field or equivalent is preferred.
• A high-level of working knowledge with Microsoft Word, Excel, and Outlook is required. (Knowledge assessment may be conducted during the selection process.)

• Possession of, or ability to obtain, a valid California Driver License with a satisfactory driving record (a driving record may be deemed unsatisfactory for any of the following reasons: three or more moving violations or reportable accident within the last three years; conviction of driving under the influence within the last five years) is required.
• Possession of, or ability to obtain, an Airport Security Identification Display Area (SIDA) Badge, which is approved through the Federal Transportation Security Administration (TSA) is required.
• Ability to type 40 words per minute is preferred.

• Incumbent will be enrolled in the California Department of Motor Vehicle (DMV) Pull Notice Program. The DMV Pull Notice Program provides information on the incumbents driving record and driving record status on a periodic basis to the City.
• Must successfully complete a pre-employment background investigation and a physical.