3 Business Process Analyst Salary Range: $80,000 - $85,000 Jobs in Philadelphia, PA
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Business Process Analyst Salary Range: $80,000 - $85,000
$75k-93k (estimate)
Full Time
1 Month Ago
City of Philadelphia is Hiring a Business Process Analyst Salary Range: $80,000 - $85,000 Near Philadelphia, PA
Company DescriptionA best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What we offer
The following departments and functions report to the CAO: Human Resources and Talent, Office of Innovation and Technology, Procurement, Records, Office of Administrative Review, Office of Talent & Employee Success, Service Design Studio, and Strategic Direction & Transformation.
About The Resident Service Delivery Initiative (RSDI)On Inauguration Day, Mayor Parker signed Executive Order 2-24, launching the Resident Service Delivery Initiative (RSDI), a long-term initiative to improve resident-focused services with goal of “tangible local government that [residents] can see, touch and feel – government that is visible, responsive and effective.” In this context, a service includes one or more interactions between a resident and the City, resulting in an outcome for the resident. The Office of the Chief Administrative Office (CAO) is collaborating with the Mayor’s Office of Policy Planning & Delivery (OPPD) and the Managing Director’s Office (MDO) to achieve the goals of this Executive Order by implementing cohorts of service improvement projects at set intervals
Job DescriptionPosition SummaryThe Assistant Chief Administrative Office – Business Process Analyst provides advanced support to the senior leadership of the Office of the Chief Administrative Officer. The position reports directly to the First Deputy Chief Administrative officer and manages business process related projects as well as develop and maintain strategic partnerships with internal and external agencies and organizations. Extensive familiarity with overseeing and assessing existing processes and workflows while considering interdependencies, procedures, and requirements. Ability to manage multiple projects with minimal supervision is essential.
Duties and Responsibilities – What will I be doing?
Discover the Perks of Being a City of Philadelphia Employee:
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.
For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What we offer
- Impact - The work you do here matters to millions.
- Growth - Philadelphia is growing, why not grow with it?
- Diversity & Inclusion - Find a career in a place where everyone belongs.
- Benefits - We care about your well-being.
The following departments and functions report to the CAO: Human Resources and Talent, Office of Innovation and Technology, Procurement, Records, Office of Administrative Review, Office of Talent & Employee Success, Service Design Studio, and Strategic Direction & Transformation.
About The Resident Service Delivery Initiative (RSDI)On Inauguration Day, Mayor Parker signed Executive Order 2-24, launching the Resident Service Delivery Initiative (RSDI), a long-term initiative to improve resident-focused services with goal of “tangible local government that [residents] can see, touch and feel – government that is visible, responsive and effective.” In this context, a service includes one or more interactions between a resident and the City, resulting in an outcome for the resident. The Office of the Chief Administrative Office (CAO) is collaborating with the Mayor’s Office of Policy Planning & Delivery (OPPD) and the Managing Director’s Office (MDO) to achieve the goals of this Executive Order by implementing cohorts of service improvement projects at set intervals
Job DescriptionPosition SummaryThe Assistant Chief Administrative Office – Business Process Analyst provides advanced support to the senior leadership of the Office of the Chief Administrative Officer. The position reports directly to the First Deputy Chief Administrative officer and manages business process related projects as well as develop and maintain strategic partnerships with internal and external agencies and organizations. Extensive familiarity with overseeing and assessing existing processes and workflows while considering interdependencies, procedures, and requirements. Ability to manage multiple projects with minimal supervision is essential.
Duties and Responsibilities – What will I be doing?
- Optimize productivity by designing, implementing, and testing new procedures and process maps.
- Assemble reports to document process status and changes, measuring efficiency gains.
- Maintain, update and drive the documentation of policy and procedures throughout the department, keeping them up to date in accordance with requirements.
- Track metrics and make suggestions on areas for improvement.
- Communicate findings and proposals to upper management.
- Provide thorough instructions for successful implementation of process changes.
- Work with partners to evaluate compliance and risk assessments.
- Provide thought leadership on business process excellence and continuous improvement. Assist in creating a culture of continuous improvement.
- Develop, drive, and owns Audit planning and remediation plans in coordination with business and Internal Audit. Address any audit remediation findings and participate in audit exercises to help explain the process and deliver materials.
- Other duties as assigned
- Oversee and assess existing processes and workflows while considering interdependencies, procedures, and requirements.
- Optimize productivity by designing, implementing, and testing new procedures and process maps.
- Assemble reports to document process status and changes, measuring efficiency gains.
- Maintain, update and drive the documentation of policy and procedures throughout the department, keeping them up to date in accordance with requirements.
- Track metrics and make suggestions on areas for improvement.
- Communicate findings and proposals to upper management.
- Provide thorough instructions for successful implementation of process changes.
- Work with partners to evaluate compliance and risk assessments.
- Provide thought leadership on business process excellence and continuous improvement. Assist in creating a culture of continuous improvement.
- Develop, drive, and owns Audit planning and remediation plans in coordination with business and Internal Audit. Address any audit remediation findings and participate in audit exercises to help explain the process and deliver materials.
- 5-7 years of relevant work experience
- Bachelor’s Degree from an accredited college or university
- Master’s degree from an accredited college or university
- City of Philadelphia government experience
Discover the Perks of Being a City of Philadelphia Employee:
- Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
- Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
- We offer Comprehensive health coverage for employees and their eligible dependents.
- Our wellness program offers eligibility into the discounted medical plan
- Employees receive paid vacation, sick leave, and holidays
- Generous retirement savings options are available
- Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
- Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
- The successful candidate must be a city of Philadelphia resident within six months of hire
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.
For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx
Job Summary
JOB TYPE
Full Time
SALARY
$75k-93k (estimate)
POST DATE
05/30/2024
EXPIRATION DATE
07/25/2024
WEBSITE
PHILA.GOV
SIZE
<25
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