Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

In partnership with the Office of the Chief Administrative Officer (CAO) and the Office of the Director of Finance, the Office of Innovation and Technology (OIT) is undertaking a major Citywide project to modernize core financial, grants, procurement, and supply chain business processes. This project (Optimize Procurement and Accounting Logistics Enterprise Resource Planning and Data Warehouse/Business Intelligence Tool, or “OPAL ERP and DW/BI project”) will replace the existing General Ledger and Procurement systems (i.e. FAMIS, ADPICS, ACIS, PHLContracts, etc.) that support these business processes and will enable the City to realize benefits such as reducing transaction processing time and effort, providing better access to information for reporting and analysis, and making it easier to onboard new employees into these functions.

Job Description

The Enterprise Resource Planning (ERP) Data Analytics and Reporting Analyst is responsible for managing the ERP data reporting and dashboard functions for the OPAL ERP and DW/BI project. The ERP Data Analytics and Reporting Analyst’s focus areas include implementation of all analytics and reporting aspects of the ERP project including BI and third-party applications. This is a permanent exempt position that will move to maintenance and support after the project is complete.

The purpose of this position is to work on a team that will analyze the reporting and analytics requirements of the project and refine them, work with a team of implementation consultants to design the system, conduct initial user acceptance testing, train city personnel, helps to integrate the system with other city software, and launch the software in phases. Reports and dashboards will be primarily built within the Workday environment, but additional third-party reporting tools may be considered. After the project is launched, the team will conduct an optimization phase by analyzing and implementing changes to improve performance. As the Workday ERP is a Software as a Service (SaaS) model it follows the continuous process improvement methodology.

Essential Functions

Throughout the OPAL ERP and DW/BI project, the ERP Data Analytics and Reporting Analyst will:

• Communicate with functional users to clarify requirements and testing.
• Determine which available reporting tools are appropriate to meet reporting requirements.
• Develop report development effort estimates.
• Review and approve report specifications.
• Confirm delivered report meet standards.
• Represent analytics and reporting when collaborating with functional and technical teams.
• Lead break fix and regression testing efforts.
• Participate in regression testing efforts after system updates.
• Look for opportunities to incrementally optimize data workflows.
• Work alongside the functional teams (Finance & Grants and Supply Chain & Procurement) by participating in learning opportunities, suggest data analytics and reporting prospects, and providing feedback on how data can improve processes.
• After the project implementation is complete, the ERP Data Analytics and Reporting Analyst will remain a part of the product team.

Competencies, Knowledge, Skills and Abilities

• Ability to keep data confidential.
• Ability to solve complex business problems and develop user/business-driven technology strategies and plans.
• Strong written and oral communication skills (including ability to present ideas in user-friendly, business-friendly, and technical language) and interpersonal skills with a focus on rapport-building, listening, and questioning skills.
• Strong meeting facilitation and interviewing skills.
• Ability to work well with individuals at all levels within and outside the organization.
• Ability to work well under pressure in a fast-paced organization.
• Supervising, coaching, and collaborating skills.

Qualifications

• Completion of a Bachelor's or Master’s degree in information systems, computer engineering, or a related field or equivalent experience;
• Experience with data reporting tools and programming languages such as SQL, R, Python, Tableau, PowerBI;
• Experience with implementing ERP and/or DW/BI solutions preferred.
• Experience with Workday is preferred.

Additional Information

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: Not to exceed $90,000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected].

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx