139 Service representative Jobs in Philadelphia, PA
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
City of Philadelphia is Hiring a Service representative Near Philadelphia, PA
Do you have 2 years of customer service experience? Apply today and work for the City of Philadelphia. Come join a diverse workforce and enjoy excellent total rewards such as : room for growth, pension and retirement savings options, work-life balance, and health insurance!
This is skilled clerical work providing interpretive and advisory services to the public or employees. Work includes giving and eliciting information in situations that require the employees to explain pertinent city and state regulations, ordinances, laws, and procedures.
Employees ascertain that received documents are properly and completely prepared, make calculations to compute fees and other charges, initiate the processing of documents received, contact various city agencies to resolve problems encountered.
Employees in this class support their service delivery responsibility by performing data entry and retrieval and records maintenance through automated systems or through manual systems of records and files of customer and employee information.
Full time contact with employees or the general public to provide and elicit information is especially significant. Work is performed under the supervision of an administrative or clerical supervisor.
The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests.
Candidates must meet requirements within 30 days after the last date for filing applications.
BOTH SPECIALTIES
1.EDUCATION :
Education equivalent to completion of the twelfth school grade.
2. EXPERIENCE :
Two years of of customer service experience.
ADDITIONAL REQUIREMENT FOR THE BILINGUAL SPECIALTY
Sufficient training and / or experience to converse effectively in the designated non-English language.
Physical & Medical Requirements
Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.
Required Licenses & Certifications
Possession of a valid proper class motor vehicle operator's license as issued by the Commonwealth of Pennsylvania prior to appointment and during tenure of employment as a Service Representative if required by work assignment.
Equivalency Statement(s)
Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources.PDN-9c481e7d-0a99-47bd-9eb4-596f3867b0f0
Last updated : 2024-06-16
Job Summary
Full Time
$41k-52k (estimate)
03/24/2023
06/26/2024
PHILA.GOV
<25
The following is the career advancement route for Service representative positions, which can be used as a reference in future career path planning. As a Service representative, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service representative. You can explore the career advancement for a Service representative below and select your interested title to get hiring information.
If you are interested in becoming a Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Representative job description and responsibilities
Customer service representatives typically responds to customer inquiries by telephone, e-mail or chat to provide non-technical problem resolution.
01/08/2022: Orlando, FL
Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
03/20/2022: Bangor, ME
Service representatives may also offer additional sales and products, sell products or services directly.
02/02/2022: Springfield, MO
Measure and analyse customer feedback.
03/13/2022: Davenport, IA
Service representative are responsible for addressing customer needs and ensuring they have a good experience.
03/09/2022: Syracuse, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Representative jobs
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
03/24/2022: Worcester, MA
Service representatives typically use a telephone, computer and other office equipment.
01/08/2022: Jackson, MS
Depending on their roles, qualifications, specialization and years of experience, a customer service representative may vary their salary rate.
02/16/2022: Columbus, MS
A good service representative should not waste customers’ time by keeping them waiting for too long.
01/17/2022: High Point, NC
The best service representative must have a deep knowledge of how their companies’ products work.
04/02/2022: Washington, DC
Step 3: View the best colleges and universities for Service Representative.
Similar Jobs
Popular Articles
