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The Information Technology Services (ITS) Department has and opening for a Telecommunications Infrastructure Coordinator (User Technology Specialist) position. In this role you will be responsible for installation and maintenance activities for the City's enterprise communications network, which include installation and support of the City's copper and fiber optic communications cabling infrastructure. You will work with internal customers to determine scopes of work for cabling projects, create and oversee project budgets, coordinate the installation of cabling and telecommunications hardware, support programs, and manage vendors to successfully support the City's extensive fiber optic and copper networks on small and medium size projects.

The City of Phoenix seeks individuals experienced in the design, installation, and administration of outside plant (OSP) and inside plant (ISP) Layer 1 infrastructure environments. The incumbents will perform technical analysis and evaluation of LAN/WAN environments, telecommunications, wireless and RF communications, datacenter or other networks.

The temporary position will be funded through September 2026, and will be reviewed in a future budget cucle to determine if the position will be extended, ended, or made regular. The temporary position will have benefits but will not earn city retirement credits or participate financially into the city’s retirement program. If the successful candidate is a current City employee, all benefits will still be applicable and the employee will still contribute to their pension. Temporary positions are not covered under civil service rules, and thus employment is considered “at-will” and employees may be separated at any time.

• Advanced knowledge of installation and termination methods for twisted pair cabling and fiber optic cabling.
• Ability to simultaneously coordinate multiple telecommunications infrastructure projects.

Pay Range: $32.62 to $48.19 per hour.

Hiring Range: $32.62 to $43.71 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 002 Benefits

• One year of experience in systems applications analysis, programming or telecommunications functions utilizing a variety of hardware and software or installation and maintenance of digital systems, radio, and electronic communications systems,
• and course work including training or experience with one or more work station computers and one or more programming languages and one or more operating systems.
• Other combinations of experience and education that meet the minimum qualifications may be substituted.
• The City job description can be found here.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
For information regarding pre-screening and driving positions,
• .

The minimum qualifications listed above, plus:

• Five years of experience installing communication inside plant (ISP) and outside plant (OSP) cabling, pathways and spaces.
• Three years of experience coordinating small and medium size telecommunications infrastructure projects.
• A bachelor's degree in computer science, math, electronic systems engineering or a related technical field.
• Experience with designing and supporting communication inside plant (ISP) and outside plant (OSP) infrastructure, including datacenters using TIA (Telecommunications Industry Association) and BICSI (Building Industry Consulting Service International) standards.
• Experience using standard CAD, work processing, ESRI ArcGIS and database software packages.
• Experience writing or interpreting telecommunications project scopes of work.
• Possess current BICSI RCDD (Registered Communications Distribution Designer) certification or successful completions of the BICSI Project Management Course.

Recruitment closes July 8, 2024. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list.This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

During the online application process, you will provide responses to questions regarding your experience and qualifications (the system allows copy/pasting into the answer fields). Information you provide in these questions should align to the information in your resume. Information not consistent with your resume may not be considered when determining your education and/or experience level.

• Indicate years of service and a brief description of your experience coordinating or managing inside plant (ISP) and outside plant (OSP) communications infrastructure projects.
• Indicate years of service and provide a brief description of your experience installing inside plant (ISP) and outside plant (OSP) communications infrastructure.
• Indicate years of service and provide a brief description of your experience writing or interpreting telecommunications project scopes of work.

• Job interviews may be held by video or audio conference.
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

User Technology Specialist, JC:09800, ID# 54733, 6/21/2024, USM, KA, Benefits:002.

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.