LOCATION: PUBLIC WORKS BUILDING

JOB SUMMARY

This position is responsible for providing administrative support for department operations.

MAJOR DUTIES

• Answers telephone and greets visitors; provides information and assistance; responds to and resolves questions and concerns.
• Sorts and distributes mail.
• Maintains department files.
• Prepares receipts for processing.
• Enters work orders.
• Prepares leak detection work orders.
• Prepares a variety of regular and special reports.
• Performs related duties as assigned.

KNOWLEDGE REQUIRED BY THE POSITION

• Knowledge of modern office practices and procedures.
• Knowledge of city and departmental policies and procedures.
• Knowledge of computers and job-related software programs.
• Skills in prioritizing and organizing work.
• Skills in the use of such office equipment as a computer, scanner, fax machine, and copier.
• Skills in oral and written communication.

COMPLEXITY/SCOPE OF WORK

• The work consists of related administrative duties. Frequent interruptions contribute to the complexity of the position.
• The purpose of this position is to provide administrative support for department operations. Successful performance helps ensure the efficiency of those operations.

CONTACTS

• Contacts are typically with co-workers, other city employees, vendors, business owners, and members of the general public.
• Contacts are typically to give or exchange information, resolve problems, and provide services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light objects, uses tools or equipment requiring a high degree of dexterity, and distinguishes between shades of color.
• The work is typically performed in an office.

MINIMUM QUALIFICATIONS

• Knowledge and level of competency, commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

The City of Pooler is a Drug-Free workplace.

The City of Pooler does not discriminate on the basis of race, religion, nationality, gender, sexual orientation, gender identity, age, disability, veteran/military status and other statuses protected by Federal and State laws.