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The Rental Services Policy and Program Coordinator at the Portland Housing Bureau will serve as a Policy and Program Coordinator, responsible for overseeing the development, implementation, and evaluation of initiatives aimed at improving rental services. This role involves contract management, program evaluation, policy development, and collaboration with stakeholders to ensure services are provided with a focus on racial equity.
The City Council has approved a 3.3% cost of living adjustment (COLA) for all eligible employees of the City of Portland for the fiscal year, effective from July 1, 2024. As a result, the salary for this position may increase due to the approved COLA.
As a Rental Services Policy and Program Coordinator, you will:Manage contracts and procure programs and services for renters and landlords.
Evaluate programs and services to assess effectiveness and identify areas for improvement.
Review and refine policies and regulations as directed by Housing Bureau leadership.
Inform landlord/tenant rules and policies as necessary.
Collaborate with internal and external stakeholders, including City staff, elected officials, community members, tenants, landlords, and real estate professionals.
Manage service contracts, review invoicing, and track service budgets.
Provide recommendations on current policies, program design, and service procurement.
Ensure services are provided with an emphasis on racial equity.
Utilize tact and diplomacy in communications.
Build and maintain relationships with stakeholders.
Develop written communications related to rental services.
Our Ideal Candidate is:
Collaborative: An outgoing professional who values partnership and develops and supports relationships to get things done.
Solutions Oriented: Uses strong communication skills to work with a variety of internal and external stakeholders to create, implement, and document solutions.
An Equitable Team Member: Experience promoting and maintaining an inclusive, respectful, and culturally responsive workplace.
Emotionally Intelligent: Motivated, passionate, team-oriented, and empathetic. Strong interpersonal skills.
About the Bureau:
Since 2009, the Portland Housing Bureau (PHB) has worked toward a vision that "all Portlanders can find affordable homes...and have equitable access to housing." To that end, we are charged with developing citywide housing policy, delivering programs that increase the supply of affordable housing and promote stable homeownership, and administering a broad range of federal and local resources. Through our policies, plans, and funding, PHB works to stabilize families in their current homes, provide new affordable housing opportunities, and foster equitable, integrated, and diverse communities.
The mission of the Portland Housing Bureau is to solve the unmet housing needs of the people of Portland. The Bureau accomplishes its mission by building and preserving quality, affordable rental, and owner-occupied housing; supporting and sponsoring programs that help low-income Portlanders find, rent, buy, retain, and repair their homes; bringing together partners and leading them to assess the city's housing needs, choose sustainable solutions to efficiently meet them, and identify how best to pay for them; and reaching out to Communities of Color to ensure their participation in the economic opportunities that quality housing investments create.Questions?
Amanda Hillebrecht, Senior Recruiter
Bureau of Human Resources
Amanda.Hillebrecht@portlandoregon.gov
Ability to understand and apply relevant laws, policies, and regulations applicable to programs and policies, specifically applying or analyzing specific housing regulations.
Experience collaborating, facilitating, and communicating cross-culturally to promote participation in programs, both on the provider side and the community side.
Experience building and maintaining effective working relationships with internal and external stakeholders, such as staff, other agencies, and diverse organizations.
Experience designing, evaluating, and managing programs.
Ability to recognize racial disparities in access to and outcomes from programs.
Proficiency in a second language (e.g., Spanish, Mandarin, Vietnamese) to effectively communicate with diverse community members and stakeholders, enhancing our ability to provide inclusive and equitable services.
Other
Utilities
$62k-83k (estimate)
06/25/2024
07/15/2024
portland-michigan.org
PORTLAND, MI
50 - 100
Private
KEN DENSTERELUN
$10M - $50M
Utilities