2 Revenue & Tax Specialist II Jobs in Portland, OR
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Revenue & Tax Specialist II
$77k-98k (estimate)
Full Time | Utilities
1 Month Ago
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City of Portland is Hiring a Revenue & Tax Specialist II Near Portland, OR
The Position Application Limit: Applications for this position will be accepted online, until 50 completed applications have been received, but will close no later than 11:59pm on 7/22/2024. Applications received after the 50-limit has been reached will not be included in this recruitment process.
Job Appointment: Two full-time, regular appointments available. Work Schedule: Mon-Fri. 8-5P, alternate schedule may be available after probation.
Hybrid/Work Location: 111 SW Columbia Street, Portland OR 97201. One position is 50% in-office, while the other requires 60% in-office for payment processing and document entry, equating to 3 days per week. Remote work must be performed within Oregon or Washington. For more information, click here .
Benefits: Please check our benefits tab for an overview of benefits for this position.
Union Representation: This classification is represented by District Council of Trade Unions (DCTU). To view this labor agreement, please click here . Applicants start at the entry salary rate. If you are a DCTU represented employee, see labor agreement for additional information or talk to your union representative.
Application MaterialYou must respond to the supplemental questions in detail and attach a resume.
If requesting Veterans' Preference, attach your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile. Do not attach a cover letter.
Please click APPLY to submit your application via the City of Portland’s online portal.
The Revenue Division is seeking two permanent, full-time Revenue and Tax Specialist II's!Position SummaryThe Revenue & Tax Specialist II (RTS II) functions on the various Revenue Division teams like Personal Income Tax (PIT) Processing, and Call Center and Account Maintenance.
This recruitment may be used to fill additional Revenue and Tax Specialist II positions that become available within the next six months.
As a Revenue & Tax Specialist II, You Will
Revenue and Financial Services | Portland.gov
The Revenue Division values a diverse workforce and seeks ways to promote equity and inclusion within the organization. We encourage candidates with knowledge, ability and experience working with a broad range of individuals and diverse communities to apply. Although not required, we encourage candidates that can fluently speak more than one language to include that information in your resume. The Revenue Division offers an excellent benefits package, flexible work schedules and support for training and skills development in a positive, engaging, and creative work environment.
Studies have shown that women, non-binary people, and Black, Indigenous, and other people of color are less likely to apply for jobs unless they meet all the qualifications listed. The Revenue Division considers lived experience and transferrable skills as qualifying unless an item is labeled as required. We are most interested in finding the best candidates for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply.
Questions?Contact InformationLoan Tran Polanco, Senior Recruiter
Bureau of Human Resources
Loan.Tran@portlandoregon.gov
To QualifyThe Following Minimum Qualifications Are Required For This Position
Closing Date/Time: 7/22/2024 11:59 PM Pacific
Job Appointment: Two full-time, regular appointments available. Work Schedule: Mon-Fri. 8-5P, alternate schedule may be available after probation.
Hybrid/Work Location: 111 SW Columbia Street, Portland OR 97201. One position is 50% in-office, while the other requires 60% in-office for payment processing and document entry, equating to 3 days per week. Remote work must be performed within Oregon or Washington. For more information, click here .
Benefits: Please check our benefits tab for an overview of benefits for this position.
Union Representation: This classification is represented by District Council of Trade Unions (DCTU). To view this labor agreement, please click here . Applicants start at the entry salary rate. If you are a DCTU represented employee, see labor agreement for additional information or talk to your union representative.
Application MaterialYou must respond to the supplemental questions in detail and attach a resume.
If requesting Veterans' Preference, attach your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile. Do not attach a cover letter.
Please click APPLY to submit your application via the City of Portland’s online portal.
The Revenue Division is seeking two permanent, full-time Revenue and Tax Specialist II's!Position SummaryThe Revenue & Tax Specialist II (RTS II) functions on the various Revenue Division teams like Personal Income Tax (PIT) Processing, and Call Center and Account Maintenance.
This recruitment may be used to fill additional Revenue and Tax Specialist II positions that become available within the next six months.
As a Revenue & Tax Specialist II, You Will
- Provide quality customer service to taxpayers, business, and tax professionals.
- Answer phone calls and respond to taxpayer inquiries.
- Refer and/or process documents received via the mailroom.
- Process a high-volume of payments.
- Create new accounts, review existing accounts; identify and clean up issues with new and existing accounts.
- Identify issues and refer issues needing escalation to the RTS III's, RTS IV's, and RTS V's.
- Provide additional support and duties as needed; duties vary with business and tax cycles.
Revenue and Financial Services | Portland.gov
The Revenue Division values a diverse workforce and seeks ways to promote equity and inclusion within the organization. We encourage candidates with knowledge, ability and experience working with a broad range of individuals and diverse communities to apply. Although not required, we encourage candidates that can fluently speak more than one language to include that information in your resume. The Revenue Division offers an excellent benefits package, flexible work schedules and support for training and skills development in a positive, engaging, and creative work environment.
Studies have shown that women, non-binary people, and Black, Indigenous, and other people of color are less likely to apply for jobs unless they meet all the qualifications listed. The Revenue Division considers lived experience and transferrable skills as qualifying unless an item is labeled as required. We are most interested in finding the best candidates for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply.
Questions?Contact InformationLoan Tran Polanco, Senior Recruiter
Bureau of Human Resources
Loan.Tran@portlandoregon.gov
To QualifyThe Following Minimum Qualifications Are Required For This Position
- Skill and experience providing excellent customer service in a busy setting by phone, email, or in person.
- Ability and experience explaining complex subjects such as tax code, policies, laws, or financial calculations to the general public/customers.
- Skill and experience processing a high volume of documents with speed and accuracy.
- Skill and experience using office suite software including word processing, spreadsheet, database, and scheduling/email applications.
- Ability to pass an educational and criminal background investigation.
- Ability to undergo fingerprinting as mandated by the IRS regulations upon being hired.
- Resume
- Answer to the Supplemental Questions (click on the Questions tab to preview the questions)
- If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment.
- The City of Portland has How to Apply Videos and offers How to Apply Classes o nce per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement.
- Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
- Your résumé should support the details described in your responses to the supplemental questions.
- Do not attach any additional documents.
- Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
- All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted.
- An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%.
- Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
- You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
- Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
- Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
- Appointment to the position is contingent upon passing an educational and criminal background check.
- Successful candidates for the Revenue & Tax Specialist II position must undergo fingerprinting as mandated by the IRS regulations upon being hired.
- A start date will be determined after all conditions of employment have been met.
- Timeline is approximate and subject to change.
- City of Portland Core Values
- Recruitment Process - Work Status
- Equal Employment Opportunity
- Veteran Preference
- ADA, Pregnancy, and Religious Accommodations
- Health Care (Medical, Vision and Dental)
- Carrot Fertility
- Wellness Benefits
- Life Insurance
- Short- and Long-term disability coverage to eligible employees and their families.
- Employee Assistance Plan
- Flexible Spending Accounts
- Retirement
- Oregon Public Employees Retirement System (PERS), includingcontributions to the PERS IAP plan paid by employer
- Family Medical Leave
- City Paid Parental Leave
Closing Date/Time: 7/22/2024 11:59 PM Pacific
Job Summary
JOB TYPE
Full Time
INDUSTRY
Utilities
SALARY
$77k-98k (estimate)
POST DATE
07/14/2024
EXPIRATION DATE
07/19/2024
WEBSITE
portland-michigan.org
HEADQUARTERS
PORTLAND, MI
SIZE
50 - 100
TYPE
Private
CEO
KEN DENSTERELUN
REVENUE
$10M - $50M
INDUSTRY
Utilities
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