Job Description

We offer a great benefits package including medical, dental, pension program, HSA, and generous time off. City residents will earn a 4% differential on top of the hourly pay range.

Learn more and apply today!

Introduction :

The Racine Police Department serves the City of Racine in Southeastern Wisconsin with a population of 77,816 people. We are a department that has adopted the philosophy of Community Orientated Policing and is a recognized leader in this area.

Our Mission is to Protect Life and Property, Promote Community Partnerships, Build Trust and Serve with Honor.

Position Purpose :

This position, which reports to the Supervisor of Courts, is responsible for the typing of reports, letters, forms, and other confidential information from transcribing equipment, direct dictation, and hand-written documents.

In addition, this position is responsible for performing the duties of the Customer Service Representative when so assigned.

Essential Duties

Essential Duties :

Types reports, letters, forms, and other information from transcribing equipment, direct dictation and hand-written documents for the Racine Police Department.

Other duties will include, but are not limited to : scanning documents, answering phones, copying records and other information, entering and retrieving data from various computer programs and systems, sorting and filing documents, searching files for information, and preparing and distributing information as directed by Department policy.

Audits bureau records for completeness and accuracy.

Able to maintain accurate daily logs.

Maintain confidentiality of records and reports.

Check emails and voicemails on a daily basis and throughout the day.

Can work independently with minimal supervision.

Assists the public at the walk-in counter.

Operates the Wisconsin Crime Information Bureau computerized system and the T.I.M.E. system computer terminal. Enter / cancel warrants, stolen property, runaways, run criminal histories and any other queries as directed.

Maintains a reliable and consistent attendance record.

ENVIRONMENTAL / WORKING CONDITIONS OF THE POSITION :

Inside air conditioned working environment.

Sitting and typing for long periods of time.

The use of headphones for an extended period of time.

Exposure to a fast paced, stressful working environment.

Qualifications

Minimum Qualifications :

High school Diploma or its equivalent required.

Prior training or experience in keyboarding and proofreading is required (tests required - Keyboarding - 60wpm and Proofreading - 70% accuracy).

Preferred Qualifications :

Post high school education.

Prior experience as a transcriptionist.

Knowledge, Skills and Abilities Required :

Ability to organize a variety of moderately complex materials for typing and completing a finished report.

Ability to type a minimum of 60 wpm (net) from direct dictation or dictation equipment.

Ability to perform clerical functions independently and to make minor decisions in accordance with established regulations, procedures, or policies.

Ability to type investigative reports which are often graphic in nature (i.e. homicides, sexual battery, automobile accidents) without being affected emotionally.

Ability to be certified by the Wisconsin Crime Information Bureau as an operator on the T.I.M.E. system.

Supplemental Information

PHYSICAL DEMANDS OF THE POSITION :

• Standing, walking, sitting, stooping.
• Kneeling, crouching, climbing, balancing, and bending / twisting.
• Reaching, feeling, talking, hearing.
• Lifting, carrying, pushing / pulling up to at least 25 lbs.
• Handling, grasping, and fingering : filing, typing, writing, etc.

EQUIPMENT USED :

Ear phones, foot pedal, copy machine, computer terminal and keyboard, fax machine, telephone, and scanner.

SOFT WARE / PROGRAMS USED :

Microsoft outlook, Microsoft Office, InternetExplorer, Phoenix, Winscribe Manager

This job description is intended to identify essential duties and also illustrates other types of duties that may be assigned.

It should not be interpreted as describing all of the duties that will be required of an employee or be used to limit the nature and extent of assignments that an individual is required to perform.

In addition to the responsibilities and duties listed, it is expected that employees maintain a consistent and reliable attendance record.

Job descriptions are subject to revision at any time at the discretion of the City of Racine.

The City of Racine is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Last updated : 2024-06-11