Description

The City of Roanoke is looking for a proactive Fleet Maintenance Scheduler to join our team. In this role, you will be the first point of contact for equipment repair requests from operators. Your responsibilities will include making preliminary diagnoses, initiating the work order process, and assigning tasks to the appropriate technicians. You'll also track work progress, ensure repair records are accurate, and keep operators and other departments informed about the status of their equipment. Additionally, you will implement and manage a light maintenance program to keep our fleet running smoothly.
To be successful in this role, you should have a high school diploma or GED, supplemented by technical automotive training. We’re looking for someone with one to three years of experience in skilled automotive mechanical work, including supervision. Experience in fleet management, particularly within a government setting, is preferred. Existing fleet certifications are a plus, but if you’re not certified, you’ll need to obtain a CAFM, CPFP, or CEM certification within three years of your hire date.
A valid driver's permit issued by the Commonwealth of Virginia is required for this position. You may also need to qualify for certification as a State Inspector.
If you have a passion for keeping things running efficiently and want to contribute to the success of our city's fleet, we encourage you to apply.
The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.
To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community.
This is a non-exempt position.

Examples of Duties

SUMMARY
Supervises and manages assigned light maintenance positions
ESSENTIAL DUTIES AND RESPONSIBILITIES may include the following depending on area of assignment. Other duties may be assigned.
Receives requests for equipment repairs from operators. Makes preliminary diagnoses, initiates work order process and assigns work to appropriate technicians.
Tracks work in progress and ensures accuracy of repair records. Keeps operators and other departments informed regarding status of equipment.
Implements and manages light maintenance program. Monitors maintenance schedules and communicates with other departments to arrange timely service. Assigns work to appropriate technicians, tracks work progress, and ensures accuracy of equipment and service records.
Implements and manages state inspection program. Schedules inspections in a timely manner and assigns work to appropriate personnel and schedules related repairs and maintenance efficiently.
Produces real time utilization, maintenance, parts, productivity and other reports as required.
Coordinates repair work performed by outside vendors. Arranges for the delivery and return of equipment and tracks progress of work done by contractors. Arranges external testing services and processes results, adjusts schedules as needed and communicates findings to staff.
Maintains accuracy of technical equipment records in fleet information systems. Responsible for the operation and upkeep of outside technical information services. Provides training to staff on the use of these information sources.
Performs minor service work and light repairs as needed.
Participates in other projects as assigned.
Serves on committees and attends meetings as assigned.
SUPERVISORY RESPONSIBILITIES
Supervises and manages assigned light maintenance positions

Typical Qualifications

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) supplemented by technical automotive training and one to three years related experience and/or training in skilled automotive mechanical work and supervision; or equivalent combination of education and experience. Fleet management experience particularly in a government setting is preferred. Existing fleet certification a plus. Uncertified candidates shall obtain a CAFM, CPFP or CEM within three years of hire date.

Supplemental Information

LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively orally and in writing.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
CERTIFICATES, LICENSES, REGISTRATIONS
Possession of a valid appropriate drivers permit issued by the Commonwealth of Virginia. May be required to qualify for certification as a State Inspector.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to walk, climb or balance, and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts and vibration. The employee is occasionally exposed to wet and/or humid conditions and fumes or airborne particles. The noise level in the work environment is usually loud.
This is a job description and not an individualized position description. A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.

Overview of Benefits for Full-Time Employees:

Paid leave is time off from work available for use by an employee upon approval by supervisor. The first 24 consecutive leave hours for any illness must be charged to paid leave with additional time charged to extended illness leave. Paid leave for employees of the city shall accrue as follows:

Years of Service Hours Per Month Fire 24-hr shift Employees
0 - 4 12 19.75
5 - 9 14 22.75
10- 14 16 25.50
15 - 19 17 26.75
20 - 24 18 28.75
25 20 32

Extended Illness Leave: shall accrue at the rate of six (6) hours per month. Fire suppression employees shall accrue extended illness leave at nine (9) hours per month.
Funeral Leave: for family, up to three consecutive days.
Military Leave: Twenty-one work days per Federal fiscal year.
Holidays: The City provides 96 hours of annual paid holiday time.

Mental Health & Well-Being Leave: Employees receive 24 hours (Fire Suppression receives 34 hours) of Mental Health & Well-Being Leave upon hire. Certification of mental health diagnosis is not required and leave will not be paid out upon separation.
Shared Leave Bank (effective 1/1/2023): Voluntary membership for full-time Employees who will be out for an extended period of time and has exhausted all other forms of leave. Members are required to provide 8 hours of their Extended Illness per fiscal year and at least 8 hours per assessment. Assessments will be limimted to 4 times per fiscal year (max of 40 hours per fiscal year).
Health Insurance: Four coverage types are available: Employee only, Employee 1 Child, Employee Spouse and Family. Coverage is available through payroll deduction.
Additionally, the city offers the following three Aetna Health Plan Options:
PPO 300 – Provides 100% coverage for preventive care; lower deductible and out-of-pocket maximums than other medical plans; and has higher employee premiums. This is comparable to the current insurance program.
PPO/HRA 1000 – Provides 100% coverage for preventive care; has higher deductible and out-of-pocket maximum than the PPO 300 plan; has lower employee premiums than the PPO 300 plan; and the employer makes contributions to an account through a Health Reimbursement Arrangement (HRA). The City of Roanoke contributes $500 for employee only coverage and $1,000 for all other tiers. Contributions are pro-rated dependent upon enrollment date.
PPO/HSA 2700 – Provides 100% coverage for preventive care; has higher deductible and out-of-pocket maximum than other medical plans; has lower employee premiums; and both the employer and the employee make contributions to a Health Savings Account (HSA) to pay for medical expenses which apply to the deductible. The City of Roanoke contributes towards the Health Savings Account (HSA), $1,300 for employee only coverage and $2,600 for all other tiers. Contributions are pro-rated dependent upon enrollment date.

Optum RX (Pharmaceutical Benefits Manager) - Manages pharmacy benefits, processes employee pharmacy claims and answers employee pharmacy benefit questions.
Aetna Health Plan 2022 Monthly Rates
PPO 300
Employee Only: $70.94
Employee Child: $265.16
Employee Spouse: $621.98
Family: $680.04
PPO/HRA 1000
Employee Only: $45.94
Employee Child: $225.16
Employee Spouse: $571.98
Family: $580.04

PPO/HSA 2700
Employee Only: $21.72
Employee Child: $169.46
Employee Spouse $474.36
Family: $476.68
Dental Insurance: Four coverage types are available: Family, Employee and Spouse, Employee and Child, and Employee only. Coverage is available through payroll deduction.

Delta Dental 2022 Monthly Rates
Employee: $2.80
Employee/Child: $18.88
Employee/Spouse: $18.88
Family: $49.36

Life Insurance: Paid by the City at no cost to employees. Coverage is equal to the annual salary rounded to the next highest thousand and then doubled. For an accidental death, the coverage would be twice this amount.

Optional Life Insurance: Paid by the employee. Various amounts of coverage, including family members, available through payroll deduction.

Long Term Disability Insurance: Designed to provide a monthly benefit to assist employees with bills and maintaining a standard of living when disabled as a result of a covered sickness or injury. Coverage is available through payroll deduction. Annual cost is your annual salary multiplied by .00255. This amount is half of the total premium and the City pays the other half.

Retirement: Employees contribute 5% of salary and choose between participating in a traditional defined benefit plan or a hybrid program. Employees vest in the employer component of either plan upon completing five (5) years of service.

Defined Benefit Pension Plan: Normal retirement after 55th birthday, and when combination of age and creditable service equals 85; or, 65th birthday if completed at least five years of creditable service. For sworn officers in Police and Fire/EMS, normal retirement after 50th birthday, and when combination of age and service equals 75; or, 65th birthday or older with 5 years of creditable service. An annual retirement benefit equals 2.0% of salary (based on an average of the highest five years) times the number of creditable years with a maximum of 63%. Early retirement options are available and reductions may apply based on age and service.

Hybrid Program: Provides the characteristics of the traditional pension plan with that of a deferred compensation plan. The pension plan provides an annual benefit equaling 1% of salary (based on an average of the highest five years) times the number of creditable years with a maximum of 63%. The deferred compensation component provides for the employee contribution to be deposited in an account directed by the member. The combination of the two components is structured to provide approximately the same actuarial benefit as the Defined Benefit Pension Plan. International City Management Association - Retirement Corporation (ICMA-RC) provides the third party administration of this deferred compensation plan for participating employees.

Sheriff's Department Employees are covered b the Virginia Retirement System (VRS). Previous service covered by VRS may be portable to the Roanoke Retirement System.

Retirement Health Savings Plan: All employees contribute 1% of salary to a 401(h) health savings account. Employees vest in the City match of 1% upon completing five (5) years of service. International City Management Association - Retirement Corporation (ICMA-RC) provides the third party administration of this plan for participating employees.
Deferred Compensation: Employees may voluntarily contribute salary deferred dollars into a City Sponsored 457 Plan. International City Management Association - Retirement Corporation (ICMA-RC) provides the third party administration of this deferred compensation plan for participating employees.

Flexible Spending Account: Allows employees to set aside pre-tax dollars from their pay checks to pay for child care and/or medical and dental expenses not covered by the City's health care or dental plans. You may also set aside pre-tax dollars to cover certain transit or parking expenses. Keep in mind only transit or parking expenses may be rolled over from year to year.

Virginia College Savings Plan: Two plans to choose from at a reduced application fee, Virginia Prepaid Education Program and the Virginia Education Savings Trust.

Employee Health Services: The City employee health services provides medical care for employees, retirees, and eligible spouses.

Employee Assistance Program (EAP): Support services available to assist employees facing life challenges.

Pay Days: Direct deposit is required for all new employees. Paid bi-weekly, 26 pay periods per year.

Vision Insurance: Paid by the Employee. Includes annual routine eye exam, discounts on eyeglass frames, eyeglass lenses and contact lenses.
CEC 2022 Monthly Rates
Employee: $6.68
Employee/Spouse: $12.68
Employee/Child(ren): $13.36
Family: $19.71

Discounts & Voluntary Benefits: Employees may access discounts through various national and local retailers. Discounts include 10% off auto insurance and 5% off home or renters insurance with Liberty Mutual. Voluntary benefits offered through Corestream. Critical Illness, Accident Insurance and Cancer Policies will be available through Colonial Life and Long Term Care will be available through Transamerica. All voluntary benefits may be payroll deducted.