POSITION DESCRIPTION

The City of Rochester is currently accepting applications for
Skate Attendant - Rec Center
(Limited Appointment/Seasonal Opportunity)

The City of Rochester is committed to a community where all members feel a sense of belonging. We commit to recognizing the diversity of our community members, listening to ALL voices and providing equitable services to create an inclusive place to live, play and work.
We believe EQUITY should be at the center of all our work. We strive to represent our community in our teammates, as we know that diverse and inclusive teams are more innovative, and have an empowering impact on the work, progress and culture of our community.
It takes us all working together

Nature of Work
This is a part time position at the City's indoor skating rinks at the Recreation Center. The Skate Attendant (aka Skate Guard) issues rental skates, and ensures that all patrons follow the facility rules for safety purposes. Additionally, the skate attendant may be required to assist with various duties to ensure the skating areas and locker rooms are clean, orderly, properly maintained and safe. This position must be able to interact with the public in a professional, courteous, and helpful manner.
Work Schedule:
Work shifts are flexible and may vary, with a max of 14 hour per week. Shifts would include afternoons, evenings, and weekends as needed.

Hours of Operations:
Monday-Friday: Late afternoons and evenings
Saturday and Sunday: Afternoons and evenings

PAY RATE: 2024 starting pay rate is $13.66 to $16.81 per hour based on experience.

Applications will be accepted until all positions are filled.

DUTIES AND RESPONSIBILITIES

The work below is representative of the scope of work performed within this job classification. Individual job duties will vary based on work assignment.

• Open/organize skate shop
• Greet and assist patrons by making them feel welcome and answering their questions
• Provide general supervision of the skating areas, not allowing any dangerous activity/games and/or groups to dominate the ice rink
• Fill out attendance forms daily
• Properly fill out injury paperwork, if necessary; offer first aid kit when injuries/accidents happen; call 911 when more serious injuries occur
• Clean/pickup as needed during open times and at end of shift
• Restock supplies
• Clean/pickup skate shop at end of day
• Close/lock facility
• Perform other duties as assigned or necessary

MINIMUM QUALIFICATIONS

Applicants must:

• Be at least 15 years old, with reliable transportation
• Have the ability to deal professionally and tactfully with the public

ADDITIONAL INFORMATION

KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of: ice skating is helpful, however training will be offered to all employees
Skill in: providing excellent customer service; and working with children.
Ability to: deal tactfully with the general public in person and on the phone; and understand and carry out oral and written assignments
PHYSICAL AND ENVIRONMENTAL CRITERIA
In compliance with the Americans with Disabilities Act, the following represents the physical and environmental demands for this position. The employee must be able to perform the essential functions with or without accommodation.
Work is primarily done while standing, with a combination of bending, stooping, kneeling, pulling, pushing, and reaching also necessary.
Work is performed indoors, but with exposure to the cold.