Job Summary

Under general direction, is responsible for entry level professional community health work within the SA Kids BREATHE (Building Relationships, Effective Asthma Teaching in Home Environments) Program. Serves as a liaison between health and social services and the community to facilitate access to services and improve the quality and cultural proficiency of service delivery and work to improve health equity. Conducts outreach to implement programs in the community that promote, maintain, and improve individual and community health. Working conditions are in a community-based environment and an office environment. Exercises no supervision.
Individual in this position will provide asthma education and case management services to children and their families in their homes, and work with the child's school nurse and physician.
The San Antonio Metro Health District (SAMHD) provides public health services to clients, which may include risk for exposure to and possible transmission of vaccine-preventable diseases. Employees in high-risk positions will be required to obtain relevant immunizations, per SAMHD Policy DM13.2 (Download PDF reader). Review and consideration will be given to requests for exemption from this policy.
The San Antonio Metro Health District (SAMHD) is committed to advancing health equity throughout the community and to creating a work environment in which all staff feel valued, respected, and accepted. Per SAMHD Policy DM15.1 (Download PDF reader), all employees are expected to apply a health equity lens to programs, services, and decision making that directly impact the communities we serve.
Work Location
Frank Garrett Center, 1226 NW 18th Street, (78207)
Work Hours
8:00 a.m. - 4:30 p.m. Monday - Friday; flexible hours in early evenings and weekends to meet with working families, as routinely needed; work from home on average 3 days per week to exclude during training

Essential Job Functions

• Makes home visits to families of children with asthma, conducts assessments to assist with development of case management plan.
• Follows all rules and laws protecting Protected Health Information (PHI) associated with the Health Insurance Portability and Accountability Act (HIPAA) as well as other regulatory agencies.
• Employs strategic community building and organizing techniques to engage key internal and community stakeholders around health issues and health equity, including grassroots community based organizations, health centers, schools, community leaders, and community members.
• Interprets, translates, or provides cultural mediation related to health services or information for community members.
• Provides feedback to public health providers regarding improving service accessibility or acceptability. Provides consistent, documented follow up of appropriate resource referrals.
• Refers community members to needed health and social services.
• Collects information from individuals about the general health of community members and conducts data entry to track progress of cases.
• Maintain updated client records with plans, notes, appropriate forms, or related information.
• Advocates for individual or community health needs with government agencies or health service providers and participates in case management conferences with team.
• Attends community meetings or health fairs to understand community issues and build relationships with community members. Provides asthma education to children and their families using culturally appropriate terms and concepts.
• Contacts clients in person, by phone, or in writing to ensure they have completed required or recommended actions.
• Distributes flyers, brochures, or other informational or educational documents to inform members of a targeted community.
• Extensive community interaction is performed by using direct and other various methods of communication conducting outreach and visiting the community including using office equipment to provide health and social services.
• Performs related duties and fulfill responsibilities as required.

Job Requirements

• High School Diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).
• Two (2) years of experience working as a Community Health Worker (CHW), health educator, community outreach worker, or community organizer.
• Valid Class "C" Texas Driver's License or the ability to obtain a valid Class "C" Texas Driver's License within thirty (30) days after becoming a resident of the State of Texas.
• Any applicant selected for this position must have a background check completed with results satisfactory to the City of San Antonio and successfully complete the San Antonio's Cash-Handling Certification Training.

• Community Health Worker Certification.
• Experience working with vulnerable populations.
• Experience working with individuals with asthma and their families.
• Experience working with a team to provide case management for a health concern.
• Experience helping people understand a health condition and develop strategies to improve their health.
• Experience working with children and families.
• Skill in working with families and pediatric populations.
• Skill supporting families in navigating clinical care.
• Skill in working with an electronic health record.
• Skill in working with a team to provide case management for a health concern.
• Skill in working with individuals with asthma and their families.
• Ability to help children and parents understand a health condition and develop strategies to improve the child's health.
• Ability to work flexible hours, including routine early evenings or weekends to meet with working families.
• Bilingual in English and Spanish.

• If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

Knowledge, Skills, and Abilities

• Knowledge of programs and services provided by governmental and non-
  governmental organizations that work to improve the health of the
  community.
• Knowledge of basic public health issues, methods and principles.
• Knowledge of social skills demonstrative of empathy and support.
• Skill in interpersonal, community building, and conflict mediation.
• Skill in utilizing a personal computer and associated software
  programs.
• Ability to facilitate meetings in either community or home settings.
• Ability to successfully manage competing demands.
• Ability to work within a team environment and work collaboratively to
  accomplish common goals and objectives.
• Ability to work with families who face exceptional challenges.
• Ability to share information to professionals and the public using a
  variety of approaches.
• Ability to communicate clearly and effectively.
• Ability to plan, organize, and implement educational programs.
• Ability to perform all the physical requirements of the position with
  or without accommodations.

Benefits Information
The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.
For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:
http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information
The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.