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Outreach Coordinator
City of Santa Barbara, CA Santa Barbara, CA
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$60k-80k (estimate)
Full Time 2 Weeks Ago
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City of Santa Barbara, CA is Hiring an Outreach Coordinator Near Santa Barbara, CA

Salary : $81,863.08 - $99,505.12 Annually
Location : Santa Barbara, CA
Job Type: Full-time Classified
Job Number: 2024-079-LIB-RP
Department: Library
Division: Library - Central
Opening Date: 06/10/2024
Closing Date: 6/28/2024 5:00 PM Pacific
DESCRIPTION
PROMOTIONAL OPPORTUNITY
Only Current City of Santa Barbara Employees are Eligible to Apply.
Outreach Coordinator
(Library on the Go)
ABOUT US
At the City of Santa Barbara, the best part of our organization is our people. As a City of Santa Barbara employee, you will work in an environment with other motivated individuals who are passionate about their work. We strive to provide employees with the support they need to thrive.
The Santa Barbara Public Library is dedicated to supporting education for all ages through classes and events, building a community of readers, empowering individuals with free access to information, and connecting people to community resources.

SBPL works to serve all community members, including Black, Indigenous, and people of color, immigrants, people with disabilities, and the most vulnerable in our communities, by offering services and educational resources to help transform communities, open minds, and promote inclusion, diversity, equity, and justice. This is an exciting opportunity for candidates with strong leadership skills and experience, gained through hands-on work in a fast-paced, collaborative, and creative library environment. 's mission statement.
THE POSITION
The City of Santa Barbara Library Department is seeking a collaborative Library on the Go Outreach Coordinator. This position is responsible for overseeing and coordinating Library on the Go van stops and other outreach to promote Library programs, services, and collections for seniors, adults, and families.

The Library's Education Outreach Coordinator:
  • Provides exemplary customer service to all individuals by demonstrating a willingness to be attentive, understanding, responsive, fair, courteous, and respectful, and to actively participate in maintaining a positive customer service environment
  • Performs direct service to the public as part of the LOTG team by driving Mobile Services vehicles, checking materials in/out, and offering reader's advisory and limited reference services at van stops
  • Develops weekly, monthly, and seasonal Library on the Go van stop schedules
  • Initiates and maintains relationships with community organizations and agencies to coordinate Library service provision at targeted sites and events
  • Proposes and implements marketing plans to promote LOTG van stops at community stops; oversees stocking of library promotional materials at all van stops to cross-promote Library events
  • Supports the Collection Development team in advising selections of Library on the Go circulating materials
  • Performs limited technical services for the Library van collection, including processing, discarding, reassigning, and general collection maintenance tasks
  • Develops and delivers LOTG service staff trainings, including identifying and researching safety best practices for mobile libraries
  • Conducts outcome evaluation on Library on the Go services, programs, and collections; writes reports based on findings and develops action plant to address needs and improve services
  • Maintains an inventory of outreach supplies and suggests purchases as needed
This position is a critical member of the Library team, coordinating services across Library Divisions to deliver and promote Library collections, services, and programs to the community, focusing on those who face barriers to accessing the Library.
BENEFITS:
To view our benefits page click here.
EMPLOYMENT STANDARDS

Knowledge of :
  • Library operations, services. collections, and activities
  • Modern and complex principles and practices of the marketing and promotion of public agency
  • Principles of budget preparation and management
  • Recent developments, current literature, and sources of information related to public library outreach and mobile library services
  • Procurement practices related to equipment and supplies
  • Best practices in equity, diversity, and inclusion in Libraries
  • Cultural humility and cultural competence
Ability to :
  • Interpret, prioritize and identify outreach and programming needs for the Library Department's Outreach Division
  • Plan, schedule, and complete projects efficiently and in accordance with City quality standards
  • Ability to recommend and implement goals and objectives for providing public library services at community sites
  • Provide excellent customer service to patrons of all ages, ideally in English and Spanish
  • Operate and use modern office equipment including a computer, related software, and necessary peripheral devices such as printers and scanners
  • Drive and operate the Library's outreach vehicle
  • Prepare clear and concise reports
  • Exercise a high degree of independent judgment
  • Achieve results through planning, implementation and evaluation of library programs.
  • Track multiple deadlines.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with Library staff, Library Management, vendors, community partners, and the public.
  • Research, analyze and evaluate new marketing, communication, and publicity service delivery methods, procedures and techniques.
  • Recommend and implement goals, objectives and practices for providing effective and efficient marketing, communications, outreach, and program implementation.
  • Market programs, projects and events through print, broadcast and electronic media, and Intranet and website resources.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:
Two (2) or more years of increasingly responsible experience in library services, community organizing and outreach
Education and/or Training:
Equivalent to a bachelor's degree from an accredited college or university with major course work in library services, marketing, communications, public administration, education, or a related field.
SELECTION PROCESS

It is important that your application and supplemental questionnaire show all the relevant education, training, and experience you possess which qualifies you for this position. All applications and supplemental questionnaires will be reviewed, and the most qualified candidates will be invited to continue in the selection process. Be sure to be thorough in your responses. Statements such as "See application", "Extensive Experience", or "See Resume" are not an acceptable substitute for a completed application and supplemental questionnaire.

The selection process may consist of an application screening, written exam, computer skills exam and/or an oral interview. The successful candidate's employment history will be thoroughly evaluated prior to appointment.
ADDITIONAL INFORMATION

There is currently one (1) vacancy within the Library Department.

Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email and spam regularly throughout the recruitment process. You may also log into your governmentjobs.com account to view these emails.
OPEN & CONTINUOUS RECRUITMENT: Because this recruitment is open and continuous, applicants are encouraged to submit completed applications as soon as possible. The filing period for an open and continuous recruitment may be closed at any time. FOR FIRST CONSIDERATION CITY APPLICATION AND RESPONSES TO THE SUPPLEMENTAL QUESTIONNAIRE MUST BE RECEIVED BY 5:00 PM ON FRIDAY, JUNE 28, 2024
THE SALARY RANGE consists of five steps, each representing an increase of approximately five percent. STEP INCREASES , through the top salary step, are tied to job performance with annual performance reviews. Employees receive annual performance reviews.
THE FOLLOWING BENEFITS may vary and are subject to collective bargaining:
Note: Part-time employees receive pro-rated benefits, e.g., 50%, 60%, etc.

  • The City is a member of the Coastal Housing Partnership , which offers home loan assistance and rental reductions.
  • 9/80- Standard Citywide 9/80 work schedule with closures on alternate Fridays.
  • Flexwork/Telecommuting is available.
  • Bilingual pay may be available at a rate of $64 / pay period.
  • Vacation is accrued at 96 hours / year, increasing with City service.
  • Personal leave (32 hours) is provided each July 1st at the start of the fiscal year (pro-rated the first year).
  • Sick leave is accrued at the rate of 96 hours / year.
  • Holidays : 10 holidays (80 hours) are observed / year.
  • Retirement : PERS Miscellaneous formula: "Classic" members: 2.7% @ 55; employee contributes 8% of salary. "New" members: 2% @ 62; employee contributes 6.75% of salary. The City does not participate in Social Security.
  • Insurance including medical, dental and vision benefits are available under a group plan. Click here for the benefits rate sheet: General Unit Rate Sheet .
  • Employees who opt-out of the group insurance coverage may be eligible for a cash pay-out of up to $362.38 / month.
  • Life Insurance : City-paid term life insurance ($50,000) is provided.
  • Employee Assistance Program : A City-paid EAP is available for employees and members of their household.
  • Long-term Disability Insurance is provided.
  • State Disability Insurance (SDI) and Paid Family Leave (PFL) is provided. Employee pays 1% of salary (pre-tax).
  • Deferred Compensation Savings Plans (457) are available to employees through a deferred compensation program.
  • Uniforms will be provided by the City to those employees required to wear a uniform.
  • Employee must pay an amount equal to 1.45% of salary toward Medicare . An equal amount is paid by the City.
01

Describe your experience providing outreach services to youth, families, teens, adults, and seniors.
02

Describe your ability to read, write, and speak Spanish.
Required Question

Job Summary

JOB TYPE

Full Time

SALARY

$60k-80k (estimate)

POST DATE

06/14/2024

EXPIRATION DATE

07/02/2024

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