Seattle Human Resources endeavors to promote an equitable and engaging work environment so employees can do their best work and make a difference for the people and communities we serve. The Department focuses on providing high-quality services to all City employees and departments and works collaboratively with department leaders to align policies, practices, and programs citywide to fulfill the vision of workforce equity and excellence.

As part of this mission, the Fire and Police Exams Unit is responsible for developing and administering merit-based entry-level and promotional exams under the direction of the Public Safety Civil Service Commission (PSCSC) and on behalf of the Seattle Police and Fire Departments to establish eligibility lists to fill entry-level, lateral, and promotional positions. We strive to administer exams that are equitable, compliant, and transparent. Through our administration of entry-level and promotional public safety exam processes, we aim to make our community safer and more equitable. 

To support these goals, our team is looking for a Senior Public Safety Exams Analyst to lead civil service exam operations, reporting, and process improvement activities. More specifically, this person will lead the implementation of new changes outlined in City of Seattle Council Ordinance 127026, which includes increasing entry police candidate touch points, shortening police civil service testing cycles, and additional reporting and analysis requirements. 

The three main focus areas for this role include:

Operationalizing Exam Changes and Process Improvements: 

• Leading all public safety exam process improvement efforts, centering data, best practices, relevant parties, and equity
• Supporting the unit in moving to a continuous civil service testing process, developing and implementing new candidate surveys, and developing and implementing a personalized candidate communication plan for police applicants

Data Analysis and Reporting: 

• Leading all unit research, reporting, and analysis efforts, including those measuring the impact of exam processes and changes
• Managing multiple dashboards and producing reports for all relevant parties

Project Management, Special Projects, and Exam Development and Administration: 

• Managing the unit data request form and responding to ad-hoc data and project requests
• Supporting other exam activities as needed, including: Developing and administering entry and promotional exams; providing customer service to candidates and partner departments; managing budgets, contracts, and records; managing public disclosure requests; facilitating development committees; supporting protest periods; and providing general logistical support

You will be most successful in this role with a combination of the following:

A passion for:

• Working on projects that have a direct impact on community safety 
• Using data and analysis to inform process improvements 
• Solving unusual and complex problems creatively, efficiently, and within the bounds of relevant laws and policies
• Communicating technical exam-related concepts to non-technical audiences 
• Upholding ethics and equity 
• Providing exceptional and welcoming customer service to fire and police exam candidates

 The ability to:

• Communicate effectively, both orally and in writing 
• Research and analyze civil service exam past practices and best practices, providing recommendations and revisions as necessary
• Apply critical thinking and problem-solving in a fast-paced environment
• Partner tactfully, courteously, and effectively with members of the Seattle Police and Fire Departments, the Public Safety Civil Service Commission, consultants, and other industry subject matter experts
• Support the Fire & Police Exams Unit in testifying and defending work before the PSCSC
• Maintain neutrality and fairness for all candidates 
• Maintain the utmost level of security and confidentiality

Experience in:

• Supporting, coordinating, and administering employment-related examinations (written, oral board, working tests, practical exams, certifications, etcetera), particularly public safety, civil service, or apprenticeship exams 
• Industrial or organizational psychology and personnel selection 
• Conducting statistical reports and creating data dashboards
• Researching and interpreting rules, regulations, contracts, and policies and procedures
• Processing and monitoring contracts and receipts
• Project management and problem solving
• Making decisions on emergent issues that will receive scrutiny and may result in quasi-judicial/administrative hearings 

In addition to the qualities mentioned above, you will need to possess the below required qualifications (or a combination of education, training or experience which provides an equivalent background required to perform the work of the class):

• Bachelor of Arts Degree in Human Resource Management, Business or Public Administration, Social Sciences, or a related field
• Three years professional experience in human resources, personnel administration, facilitating public safety exams, or other related experience

OR

• Associate Degree in Human Resource Management, Business or Public Administration, Social Sciences, or a related field
• Four years professional experience in human resources, personnel administration, facilitating public safety exams, or other related experience

OR

• Five years professional experience in human resources, personnel administration, facilitating public safety exams, or other related experience

As well as:

• A valid driver’s license
• Ability to pass a criminal background check

This civil-service position is eligible for overtime and is classified as a Personnel Analyst, Senior. The full pay range for this step-progression position is $51.22 - $59.63 per hour. New employees begin at Step 1 of the pay progression, which is $51.22 hourly. Current City employees’ starting rate of pay will be based on Personnel Rules regarding promotions.

First round interviews for this position are tentatively scheduled for Tuesday, July 16 and/or Wednesday, July 17, 2024. Second interviews are scheduled for Wednesday, July 24, 2024.

We hope to have this position filled with a preferred start date of Wednesday, August 14, 2024 (this date is flexible based on the availability of the new employee).

The work associated with this position will require the ability to lift 30 pounds and work overtime, evenings, and weekends. This position offers the flexibility of a hybrid work schedule. Employees will be expected to be in-office twice a week. Individual schedules will be based on agreement between the employee and their supervisor. 

Individuals selected to fill this position may be eligible to receive Language Premium Pay (SMC 4.20.360), which provides a $200.00 monthly stipend to qualified bilingual employees who are properly evaluated and assigned to provide direct communication in-language, interpretation, or translation services to the public on behalf of the City of Seattle.

Applicants must successfully pass a background check, which will be conducted in accordance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17. Applicants will be given a chance to explain or correct background information and provide verifiable information of good conduct and rehabilitation.

The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services.

The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans.

APPLICATION PROCESS:

Please submit your application at https://www.governmentjobs.com/careers/seattle/no later than 4:00pm Pacific Time on Tuesday, July 2, 2024. To be considered for this position, in addition to completing your application fully, please attach:

• A PDF of your current resume which illustrates your related skills, experience, and abilities
• Cover Letter explaining your interest in this opportunity with Seattle Human Resources and identify specifically how the combination of your knowledge, skills, and interests align with our business needs and will contribute to your success in this role.

This position is open to all candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, medical condition, or pregnancy. The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experiences. If you have questions, please contact Lindsey King at Lindsey.King@seattle.gov. 

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