Seattle Public Utilities (SPU) is looking for a tech-savvy and enthusiastic Training and Education Coordinator Assistant. In this position, you will play a critical role in maintaining the safety and well-being of our employees by assisting in the development of our comprehensive training program. You will provide program support for core Training & Development functions, including data entry, content management, facilitator support, and customer-facing assistance. If you enjoy working in a collaborative environment, paying attention to detail, and contributing to employee growth, we invite you to apply and advance your career with SPU!
About Seattle Public Utilities: Seattle Public Utilities (SPU) is a community-centered utility that delivers vital services to Seattle residents and businesses including drinking water, drainage and wastewater, and garbage/recycling/compost. SPU also provides drinking water for 1.5 million customers in the region. SPU’s work includes system maintenance and improvements and keeping Seattle clean. Over 1,400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations.
 
For more information about Seattle Public Utilities (SPU), checkout the:

• SPU Website
• SPU Workplace Expectations (Download PDF reader)
• Strategic Business Plan 

 
 SPU commits to Our City Values and Race and Social Justice as core principles that guide our work. We actively take steps to dismantle systemic racism and increase service equity. We value diverse life experiences and strive to create a workplace that is welcoming to all. We take steps to be inclusive and equitable in our recruiting, hiring and promotional opportunities.
 
Why join our team?
 We know work isn’t only about what you do, it’s also about who you work for and with! SPU provides a fun and family-friendly work environment that supports a work life balance, including:

• Hybrid work schedule opportunities
• Family-friendly and multicultural work environment 
• Generous benefits package 
• Free Orca Pass
• City pension plan with employer/employee contributions. 
• Growth potential and advancement opportunities.

Administrative Support:

• Coordinate complex scheduling of training sessions and venue selection.
• Handle participant registrations and maintain training records.
• Collects, compiles, prepares, updates, assembles, and distribute training and presentation materials and manuals; Ensure training rooms are set up with necessary equipment and supplies.
• Coordinates and maintains training/education materials, audio-visual equipment, laptops, tablets, and supplies utilized for training and education

Communication:

• Communicate with trainers, trainees, and other stakeholders to provide information and updates.
• Respond to inquiries regarding training programs and schedules.
• Send reminders and follow-up emails to participants and trainers.

Logistics Coordination:

• Coordinate logistical details for training events.
• Manage inventory of training materials and order new supplies as needed.

Data Management:

• Maintain databases and records related to training programs, including attendance, feedback, and certification information.
• Assist in compiling and analyzing training data to evaluate program effectiveness.
• Generate reports on training activities and outcomes.

Support Training Delivery:

• Assist trainers during sessions by handling technical issues, distributing materials, and managing the audience.
• Provide on-site support during training sessions, ensuring smooth execution.

Program Development:

• Help develop and update training materials and resources.
• Participate in brainstorming sessions for new training initiatives.
• Assist with researching, coordinating, and developing materials for use in training and educating on procedures, rules, regulations, forms, requirements, training trends and best practices.

Evaluation and Feedback:

• Collect and compile feedback from participants post-training.
• Assists management in the identification and analysis of training needs for areas of improvement.
• Support with preparing summary reports on training effectiveness and participant satisfaction from a variety of sources.

Support Learning Management Systems (LMS):

• Assist in uploading and managing training content on the LMS.
• Provide technical support to users navigating the LMS.
• Help track course completions and certifications through the LMS.

Other Duties:

• Perform other administrative duties as assigned by the HR department.
• Participate in job-related events and meetings and contribute to continuous improvement efforts.
• Coordinate the processing of actions across Training and Development unit by proactively identifying discrepancies and taking appropriate corrective actions.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Experience: Two (2) years of responsible administrative support work, one (1) year of which included assisting in designing and implementing adult education/training courses, event planning or project management and some lead or supervisory duties; or a combination of education, training and experience that provides the background necessary to perform the work of the class.
 
Education: Associate degree in Business, Education, or related field
 
 Special Conditions: A valid Washington State driver's license or evidence of equivalent mobility.
Desired Qualifications: 

• Strong written and verbal communication skills with experience organizing work in a collaborative, people-facing role. 
• Demonstrated ability to learn and apply technology to solve problems and increase efficiency. 
• Intermediate skill with Microsoft Word and Outlook; familiarity with Microsoft SharePoint, Access, PowerPoint and/or Excel is desirable. 
• Beginner skill in Articulate 360 and Rise 

The full salary range for this position is $67,692.96 - $78,968.16 Annually. 
Application Process: An online application including a cover letter and resume is required. We encourage you to use your cover letter to discuss why you want to do this work and how you meet the qualifications for the position. Your resume should summarize the talent, experience, knowledge, and skills you bring to this work. Failure to attach your cover letter and resume will result in you not receiving further consideration. Incomplete applications will not be considered.
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and covered family-members/most employees-plansWorkplace Environment/Telework Expectations: This position offers the flexibility of a hybrid work schedule. Employees will be expected to be in the office a minimum of twice a week. Individual schedules will be based on agreement between the employee and their supervisor.
 
Who may apply: The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity.
 
Questions Contact Erika Monroe at Erika.Monroe@seattle.gov 
Learn more about Seattle Public Utilities at our web page www.seattle.gov/util/