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Responsible for answering questions, providing information, and requesting services from City departments. Work is performed under the supervision of the 311 Call Center Director. No supervision is exercised over other employees.
Full Time
$86k-116k (estimate)
11/24/2023
07/18/2024
The job skills required for 311 Call Center Service Representative include Customer Service, Call Center, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a 311 Call Center Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by 311 Call Center Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for 311 Call Center Service Representative positions, which can be used as a reference in future career path planning. As a 311 Call Center Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary 311 Call Center Service Representative. You can explore the career advancement for a 311 Call Center Service Representative below and select your interested title to get hiring information.