were actually written out in this job description.

Essential Job Functions

• Processes all zoning permit applications for compliance and coordinates with other departments within the city.
• Prepares documents, payment receipts; determines permit fee based on permit type and adopted fee schedule.
• Greets customers, answers multi-line phone, responds to emails and inspection requests, handles complaints, and exercises independent judgment on job tasks.
• Scans and files documents as needed; tracks permit expiration dates and renewals; creates and maintains department filing system and maintains accurate and current records related to assigned tasks, including electronic files.
• Educates the public on zoning ordinances and assists the public in completing various forms and answering questions concerning the permit process.
• Reviews, researches and coordinates all criteria and compliance to complete the processing of all zoning permits for construction, business licenses, home occupations, board of zoning appeals, administrative variance, temporary use, DMV compliance, special entertainment, commercial building clearances and written zoning determinations.
• Prepares, reviews, and researches required criteria and compliance for all permitting.
• Schedules inspections for zoning as needed by telephone, fax, email, and walk-in, ensuring scheduled inspections are in the correct sequence.
• Trains and assists front counter clerks and technicians as needed.
• Prepares various documents including correspondence, payment vouchers, and receipts, ensuring correct spelling, punctuation, format and grammar are used.
• Collects mail and drops off in mail room; communicates with customers and other City employees.
• Maintains a master inventory of all permits, expiration dates of permits, and certificate of insurance information.
• Performs other related duties as required.

• Performance Evaluation Criteria
  • Quality of Work
  • Quantity of Work
  • Dependability
  • Attendance
  • Initiative and Enthusiasm
  • Judgment
  • Cooperation
  • Relationships
  • Coordination of Work
  • Safety
• Physical Requirements
  Must be physically able to operate a variety of automated office machines including a computer, printer, print machine, copier, etc. Must be able to exert a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for periods of time. Requires the ability to: coordinate hands and eyes rapidly and accurately in using automated office equipment; handle a variety of items, job-related equipment, control knobs, switches, etc.; differentiate colors and shades of color; talk and/or hear. Must have minimal levels of eye/hand/foot coordination.
  FLSA Status
  Non-Exempt