CITY OF TWINSBURG HUMAN RESOURCES DEPARTMENT

An Equal Opportunity Employer

JOB TITLE: HUMAN RESOURCES COORDINATOR

DEPARTMENT: HUMAN RESOURCES

IMMEDIATE SUPERVISOR: DIRECTOR OF HUMAN RESOURCES

POSITIONS SUPERVISED: NONE

STATUS: FULL-TIME, NON-EXEMPT, CLASSIFIED, NON-BARGAINING

JOB SUMMARY

The Human Resources Coordinator position requires a high degree of confidentiality. This position provides administrative support for human resource functions as needed. This position reports directly to the Director of Human Resources

JOB RESPONSIBILITIES:

• Maintains confidential medical files in a legally compliant manner.
• Provides customer service to the City’s employees, applicants and the general public.
• Assists with posting jobs internally and externally.
• Maintains the application, hiring and onboarding system and creates reports as needed;
• Helps with the administration and tracking of all Ohio Bureau of Workers Compensation claims, including Industrial Commission Hearings, employer allowance or rejection and maintaining claim files; Regular contact with Workers Comp TPA and MCO and medical facilities;
• Responsible for annual reporting to Public Employee’s Risk Reduction Program and posting of all workplace injuries/illness required by law; responsible for tracking and processing workplace injuries and injury leave.
• Assists with processing HR-related public records requests in a timely fashion.
• Coordinates the preparation of the performance review process.
• Creates and maintains the city’s organizational chart.
• Communicates with union representatives regarding employee actions and assists with preparation for meetings and negotiations with unions.
• Assists or prepares correspondence as requested.
• Answers phone calls and questions from employees via email, phone or in-person;
• Prepares/reviews purchase orders, reports, invoices and requisitions for entry into online system.
• Assist with union related duties, including the grievance process and research and preparation for collective bargaining.
• Assist with budgetary items and maintaining of budget expenses.
• Assists with Employee Appreciation event planning and execution; maintains years of service’ records for year-end Employee Recognition luncheon.
• Serves as backup for Front Desk Receptionist for daily lunches and leaves of absences.
• Compiles reports needed.
• Assists with scheduling HR matters.
• May assist with timely processing and tracking of Family Medical Leave requests and certifications.
• Performs other administrative tasks and duties as assigned.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to ensure that individuals with disabilities are able to perform the essential functions.

• Bachelor’s Degree from a four-year (4) college or university or a minimum of three (3) years of responsible experience focused on employee relations, recruitment, HR administration and/or workers compensation claims administration; or equivalent combination of education and experience.
• Must be proficient in Microsoft applications. Strong preference for candidates who are proficient in using Excel.
• Must possess excellent communication, problem solving, and interpersonal skills, with the ability to interact effectively with individuals at all levels of the organization, applicants and the general public.
• Must be detail-oriented, with exceptional organizational and time management abilities. Must be able to maintain confidentiality.
• Ability to read, and interpret documents such as safety rules, operating and maintenance instruction, general business periodicals, professional journals and technical procedures, or governmental regulations.
•  Ability to write routine reports and correspondence.
• Ability to work with mathematical concepts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to recognize potentially unsafe conditions and behaviors and correct them in a positive and appropriate manner.
• Must be eligible to work in the United States.

WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Majority of the work environment will consist of normal office conditions however, while performing the duties of this job, the employee is regularly required to stand, sit, walk, reach with hands and arms, talk and hear. The employee is occasionally required to climb, stoop, kneel, crouch, or crawl and taste and smell. The employee will frequently lift and/or move up to 25 pounds, and occasionally lift and/or move more than 40 pounds.

The noise level in the work environment is usually moderate.