Starting salary to commence at $41,782 - $47,946 based upon certifications held and experience.

General Statement of Job

Performs specialized technical support to customers and maintains the City’s utility infrastructure.

City Expectations:

Certain essential city services are required to be maintained in any civil emergency. Depending upon the type of emergency, any and all employees may be activated as essential employees in the event of an emergency.

Specific Duties and Responsibilities

Essential Functions: 

Level II (Grade 124)

9. In addition to performing all Technical Support Specialist Level I functions, the Technical Support Specialist Level II:

Technical Support Specialist Level III (Grade 126)

10. In addition to performing all Technical Support Specialist Level I and Level II functions, the Technical Support Specialist Level III:

Responsibilities:

Responsible for the timely and accurate completion of work assignments following established safety practices. Maintains all tools and equipment and instruments in good working condition at all times. Responsible in work to the Technical Unit Supervisor or Field Operations Supervisor (Collections) accordingly.

Minimum Education and Training

Level I (Grade 122)

High school graduate or equivalent and experience in manual work using hand tools, preferably in the utilities field. Basic computer/tablet and mobile electronic equipment experience preferred.

Level II (Grade 124)

In Addition, Technical Unit

Level III (Grade 126)

Minimum Qualifications and Standards Required

Skill Requirements: 

Knowledge of the techniques, principles, instruments and equipment used in utility operations. Ability to work independently of direct supervision and capable of sustaining regular and predictable attendance. Must be able to communicate effectively; read and comprehend written directions and complete all forms and reports legibly and accurately. Awareness of occupational hazards and safety precautions connected with this type of work. Ability to establish and maintain effective working relationships with co-workers, supervisors, contractors, FDEP representatives and the general public. Possess a valid Florida Driver’s license, free of any serious violations.

Requires a working knowledge of the current version of the Microsoft Office Professional software suite including proficiency with Word and Excel. Must have a basic understanding of the current version of the Microsoft Windows operating system. Familiarity with CentralSquare Software applications based on an iSeries system is preferred. Working knowledge of current versions of Internet browsers and Microsoft Outlook is also highly recommended. Ability to learn specific computer applications used in the Department.

Physical Requirements: 

Ability to sit, stand, walk, climb, bend, stoop, reach, dig, and lift up to 40 pounds. Ability to work outside in all kinds of weather and for prolonged periods of time. Reasonable accommodation will be considered for individuals with physical disabilities.

Working Conditions:

Work is primarily performed outdoors in all kinds of weather in locations that may be potentially hazardous including roadways. May be required to participate in the on call rotation and must be available for emergencies, which can extend the normal work period if required. May be provided a city issued cellular phone for emergency response.

Other: 

It is understood that every incidental duty connected with operations enumerated in the job description is not always specifically described, and employees, at the discretion of the City, may be required to perform duties not within their job descriptions.

Applicants (with the exception of current city employees) given a conditional offer of employment will be subjected to physical examination, drug, tobacco/nicotine screening, review of driver’s license record, criminal background, and references from previous employers.

The City of Venice is an Equal Opportunity Employer and a Drug Free Workplace