Opening Date: February 15, 2024

Salary Range: $26.319 - $30.785/hour
Closing Date: Open Until Filled; First Review Date: March 8, 2024

The City of Walla Walla offers a comprehensive benefits package including medical, vision, and dental health insurance. City
paid $50,000 Life/Accidental Death & Dismemberment insurance plus voluntary Life and Long-Term Disability. Washington
State Public Employees Retirement Program (PERS) II/III. City match up to 3.5% of base salary for deferred compensation
(457(b)). 3% bilingual Spanish premium. Generous vacation leave, sick leave, and ten (10) paid holidays plus 40 hours
floating holidays annually.

NATURE OF POSITION:
Plan and perform complex administrative office coordination to ensure smooth, timely and efficient office
operations for the department. Perform clerical and administrative duties having department-wide impact;
perform receptionist, public relations, and other related office support activities. Maintains strict confidentiality.
REQUIRED MINIMUM QUALIFICATIONS:
Two years of college-level course work in business administration, office management, administrative assistant
training or related field and three years of increasingly responsible administrative office support experience, or
any equivalent combination of education and experience.
DESIRED QUALIFICATIONS:
Bilingual in Spanish.

APPLICATION AND SELECTION PROCEDURE:
A completed City application and resume are required to apply. Applications are available on the Human
Resources page of the City of Walla Walla
Applicants whose experience most closely meets the requirements of the position will be invited to continue in
the selection process, which will consist of an oral panel interview, reference inquiries and may include a
criminal background check and consumer report. Completed application packages can be mailed, emailed, or
faxed to:

CITY OF WALLA WALLA-HR
15 N. Third Avenue

Walla Walla, WA 99362
Email to hr@wallawallawa.gov or faxed to (509) 524-7935.

REASONABLE ACCOMMODATION:
The City of Walla Walla will provide reasonable accommodation to disabled applicants if requested. Please
notify the Human Resources office at least 5 days prior to the need.
JOB DESCRIPTIONS:
To obtain a copy of the full job description and class specification for this position, please contact us at:
hr@wallawallawa.gov or 509.527.4475.

NOTE: The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained herein
may be modified and/or revoked without notice.

THE CITY OF WALLA WALLA COMPLIES WITH TITLE VI, ADA, AND OTHER APPLICABLE FEDERAL CIVIL RIGHTS LAWS AND
DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, AGE, DISABILITY, RELIGION, VETERAN
STATUS, SEXUAL ORIENTATION, GENDER IDENTITY, OR SEX IN EMPLOYMENT OR THE PROVISION OF SERVICES.

EQUAL OPPORTUNITY EMPLOYER / MINORITIES AND WOMEN ARE ENCOURAGED TO APPLY.

SUPERVISION RECEIVED:
General direction and oversight are provided by the Department Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Employees of the City of Walla Walla are expected to model and foster the City’s core values:

Service - Integrity - Collaboration - Equity - Leadership – Community
2. Composes, prepares, and edits a variety of correspondence, memos, reports, and other materials;

conducts a variety of studies involving programs, systems, operations, special projects, issues, or
activities of the assigned department; research, analyzes, and prepares recommendations for supervisor
review.

3. Organizes and coordinates office functions, activities, and communications with departmental staff and
special groups; provides administrative support; attends meetings, types minutes, and prepares reports,
agendas, and other materials.

4. Maintains financial records and files about departmental operations, programs, expenditures, and
budget balances; prepares status reports, charts, and graphs as requested; assists with the preparation
of budgets; may maintain complex financial records and files about departmental expenditures.

5. Drafts or edits staff reports for City Council to ensure accuracy and completeness of report content,
readability, clarity, adherence to policies and procedures, and proper use of grammar.

6. Ensures the department's records are properly maintained, archived, prepped for destruction, and
destroyed per established requirements; ensures the record and working file organization and storage
are efficient and consistent throughout the department; ensures responses to records requests are
fulfilled timely and accurately.

7. Provides customer service and communicates with internal and external customers by answering
phones, greeting visitors, providing information, and receiving and processing customer requests and
complaints. Exercises discretion in disseminating information, explaining policies and procedures, and
responding to questions as authorized by the Director.

8. May maintain schedules and calendars and arrange meetings and travel details.
9. Maintains confidentiality in matters that require such or are sensitive, such as payroll, budget

forecasting, and economic development projects.
10. May provide back-up for additional areas of responsibility including but not limited to accounts

receivable, accounts payable, and utility billing.

OTHER JOB FUNCTIONS:
1. Demonstrate punctual, regular, and reliable attendance, which is essential for successful job

performance.
2. Present a positive, professional image; maintain cooperative and effective working relationships; assure

excellent customer service with internal and external customers.
3. Execute assignments, projects, and job responsibilities efficiently and within defined timeframes; work

independently and effectively with little direction.
4. Demonstrate good judgment and employ critical thinking to execute duties, identify issues, seek

solutions, and recommend improvements in support of departmental goals.
5. Provide assistance to staff and higher-level management; participate in resolving operational or

interpersonal concerns; participate in training, meetings, and on committees as assigned.
6. Respect the value of diversity in the workplace and the community.
7. Perform other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Applicable Federal, State, and local laws, rules, codes, and regulations related to assigned activities.
• Municipal administration, organization, codes, and terminology.
• Principles, practices, and procedures for maintaining and managing public records.
• Basic financial and statistical record-keeping techniques.
• Modern office practices, methods, procedures, and equipment.
• Correct English usage, grammar, spelling, punctuation, and vocabulary.
• City operations, policies, and objectives.
• Research and analytical skills and techniques.
• Report writing techniques.
• Prepare, maintain, and monitor records accurately.
• Exercise discretion and maintain confidentiality.

TOOLS AND EQUIPMENT USED:
Operate a variety of office equipment, including personal computers, telephones, copiers, printers, scanners,
and calculators. Utilize standard and customized software, including Office and Excel.
PHYSICAL DEMANDS:
Sitting and standing for extended periods of time; seeing, hearing, and speaking to exchange information;
repetitive hand movements; intermittently stand, walk, bend at the waist, and lift up to 20 pounds.
WORK ENVIRONMENT:
Office environment, subject to distractions from customers.