4 Medical Call Center Representative Jobs in Providence, RI
City Personnel is Hiring a Medical Call Center Representative Near Providence, RI
Job Description
- Professional Growth
- Competitive Wages
- Handle a high volume of incoming calls efficiently and courteously.
- Schedule appointments, manage cancellations, and reschedule appointments as necessary.
- Provide information to patients regarding services, procedures, and insurance coverage.
- Direct calls to appropriate staff members and departments.
- Maintain accurate and detailed records of all calls and interactions.
- Follow up with patients to ensure their needs are met and concerns are addressed.
- Fluent in both English and Spanish highly preferred.
- Previous experience in a call center or customer service role required.
- Excellent communication skills, both verbal and written.
- Strong multitasking abilities and attention to detail.
- Empathetic and patient-centered approach to customer service.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Familiarity with medical terminology and procedures is a plus.
Job Summary
Full Time
$64k-79k (estimate)
06/28/2024
07/11/2024
citypersonnel.net
Providence, RI
25 - 50
Related Companies
The following is the career advancement route for Medical Call Center Representative positions, which can be used as a reference in future career path planning. As a Medical Call Center Representative, it can be promoted into senior positions as a Nurse Supervisor - Phone Triage that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Medical Call Center Representative. You can explore the career advancement for a Medical Call Center Representative below and select your interested title to get hiring information.
