What are the responsibilities and job description for the Service Assistant position at City Winery International?
About Us
Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award-winning, locally produced wines. But there's more to us than that - we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life.
Who are you?
You have a passion for music, a love of wine, and a deep respect for hospitality. You know how to connect with people, but you're not just a people pleaser - you thrive under pressure and love making quick decisions that impact the business and culture. You know you have more to learn and are always looking for ways to grow, both personally and professionally. With an entrepreneurial spirit and a desire to be a part of something bigger, you want to join a brand and culture that not only makes a difference, but also helps others INDULGE THEIR SENSES.
Who are we?
City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world-class music venues to sustainably produced wines with ratings of 90 points, City Winery offers a range of top-notch events & experiences.
Why us?
Competitive pay plus generous benefits. An atmosphere of learning, development & enrichment opportunities. A career trajectory within a growing company with abundant opportunities for advancement. A fun team of passionate individuals who share your love of hospitality and the opportunity to provide guests with unforgettable nights filled with music & wine. Comped concerts and dining experiences, employee merchandise and meal discounts, FREE family meal, 401K Retirement Plan, Volunteer Opportunities, Flexible Spending Accounts including pre-tax commuter benefits and parking & more depending on position and other Company eligibility requirements.
POSITION SUMMARY
Service Assistants are
responsible for providing a clean and pleasant dining experience by clearing,
sanitizing, and resetting tables, and ensuring all areas are well-stocked and
tidy. The Service Assistant directly supports servers and / or bartenders during
service, performing any tasks necessary to ensure a high-quality guest
experience.
MINIMUM QUALIFICATIONS
- Strong work ethic, team player, and exceptional guest
service skills
fast-paced, high-volume service environment preferred and / or equivalent
relevant experience
experiences, exceed guest expectations, and strive to create a memorable
experience at every City Winery visit
spaces, dark room and loud environment
proven ability to build positive relationships with people in the scope of
employment
environment
nights, weekends, and holidays
including standing / walking for entirety of shift, bending, pulling,
pushing, using stairs, lifting and carrying up to 50 pounds
RESPONSIBILITIES
tables, settings, and all service areas; remove courses as completed and
deliver to kitchen; replenish utensils; refill water glasses; remain alert
to guest needs at all needs
needed to perform guest related duties
napkins, service plates, water bottles, and utensils. Perform opening and
closing duties including set-up, maintenance, and breakdown of the area
within the allotted timeframe not to exceed 20% or maximum of 2 hours of
the scheduled shift time
stations, trash containers liners, and bus stations
communication of guest requests to servers
obtaining requested items for guest or communicating needs to server or
management team
including being ready to work at scheduled shift time, in uniform, with
neat and presentable appearance.
We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.
