Application Instructions Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Active City Year Corps or Staff members must login to Workday to apply internally. Number of Positions: 1 Position Overview Reporting to the Senior Vice President and Executive Director, the Managing Director of People and Operations leads the site’s People strategy, including all elements of staff experience, Diversity, Equity, and Inclusion, as well as all site operations and finances. The MD of P&O serves on the Executive Leadership Team, manages a diverse portfolio of internal vendor relationships and departments, partners with Headquarters in consultation and collaboration with the Sr. Vice President/Executive Director, and leads on special initiatives including but not limited to staff and organizational culture and strategic planning. Job Description Key Responsibilities: Budget and Finance In partnership with the Executive Director, monitor and provide monthly reporting on expenses and forecasts Monitor departmental expenses and recommend strategies to ensure that City Year San Antonio meets quarterly expense goals Manage purchasing and invoice processes, including expense reports, purchasing cards, petty cash, and travel budgets (when applicable) Lead annual budget design process for the site Serve as the liaison to the Site Board Governance and Nominating Committee People Strategy Working with the Executive Director, lead a data-driven strategy to foster a positive staff culture, including professional development and staff engagement initiatives Partner with hiring managers to develop and coordinate lead talent sourcing, recruitment and hiring strategy for all open positions At a high level, coordinate new staff onboarding to ensure all new staff have the necessary materials, information, and support to start strong Develop and co-lead Executive Leadership and whole team retreats and meetings with the Executive Director Serve as liaison with City Year headquarters as part of the People Points community, helping to weigh in on, develop and communicate organization-wide policies and practices. Support staff and AmeriCorps members with understanding and navigating City Year benefits and HR policies and resources; serve as a point person for HR-related policies and questions as needed. Site Operations Lead efficient and positive operational impact of City Year San Antonio site Oversee responsibilities of maintaining relationships with building management and vendors to proactively address issues in a timely manner Maintain and update site intranet and communications, including SharePoint and Microsoft Teams environment, as well as support user experience in other systems, including Workday, and the Microsoft Suite Manage office camp-firing policies (community upkeep and maintenance) and communal office space to ensure consistent organization and cleanliness Ensure successful implementation of Corps Experience elements, including uniform management, bus passes, pantry, relocation payments, and temporary housing efforts Target and assess IT issues and needs at the site level and track site assets Sitewide Support Initiatives Support ED in organizing and communicating with the Board of Directors, including board meetings and retreats. Works in collaboration with all site departments to ensure effective, smooth support site-wide collaboration of site wide events (Opening Day, Graduation, etc.) Leads collective site efforts and accountability measures for site-wide initiatives such as Diversity, Belonging, Inclusion, and Equity work and Site Advancement Planning Develop and execute health and safety plans in the workplace according to legal guidelines Qualifications College degree or equivalent work experience required 3-5 years of experience successfully leading cross-functional teams, managing Human Resources/people work, and operations Demonstrated ability to lead directors and managers in the creation and implementation of multi-faceted operating plans and budgets Organization and project management skills; able to manage multiple tasks, priorities, and stakeholders effectively in a changing and ambiguous environment; ability to generate results and complete projects within deadlines. Excellent analytical, verbal and written communication skills, along with a high level of diplomacy, discretion and problem-solving ability Proven success in developing collaborative relationships, coaching, and group facilitation exercises Expertise in Microsoft Suite is a plus Strong passion for and commitment to City Year’s mission of delivering high-impact service to children and schools; developing young adults participating in national service; promoting and advancing the concept of voluntary national service; belief in youth as agents of social change City Year / AmeriCorps experience is a plus Benefits Full time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental and vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here. Employment at City Year is at-will. City Year does not sponsor work authorization visas. COVID-19 Notice Our number one priority is the health and safety of our employees and AmeriCorps members and their families; our students and school partners; and the community at large from COVID-19. Proof of COVID-19 vaccination is required for employment and service – all staff members, including remote staff, and AmeriCorps members are required to be fully vaccinated* no later than their start date. If you are unable to be vaccinated for medical reasons or sincerely-held religious beliefs, we will consider requests for reasonable accommodation consistent with our policy, and where we are able to provide such accommodations without undue hardship to the organization pursuant to applicable law. Notwithstanding any language herein, City Year will comply with any state, local, or federal orders, statutes, or regulations that may conflict with the COVID-19 vaccination policy. *Individuals are considered fully vaccinated 14 days after the completion of their primary vaccination series. City Year helps students and schools succeed, while preparing the next generation of civically engaged leaders who can work across lines of difference. Diverse teams of City Year AmeriCorps members provide support to students, classrooms and the whole school. Schools that partner with City Year are up to two to three times more likely to improve in English and math assessments, and the more time students spend with AmeriCorps members, the more they improve on social, emotional and academic skills— skills that help students thrive in school and contribute to their community. City Year’s 900 staff and 3,000 AmeriCorps members work and serve in 29 communities across the U.S., including Boston (where City Year was founded in 1988 and is headquartered), Baton Rouge, Buffalo, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa and Washington, D.C. City Year also has international affiliates in the U.K. and South Africa. A proud member of the AmeriCorps national service network, City Year is supported by AmeriCorps, local school districts and private philanthropy. City Year has been designated a 4-star charity by Charity Navigator since 2003, putting City Year in the top 1% of non-profits nationwide for accountability, transparency and responsible fiscal management, and placing City Year among the most trustworthy nonprofits in America. City Year’s core values include advancing diversity, social justice for all, and inclusive environments where everyone can thrive. We aspire to become an antiracist organization, to support the holistic growth and development of our AmeriCorps members, and to promote educational equity for all students. We work each day, in partnership with schools and communities, to ensure that people of all identities feel welcome, valued, empowered and engaged. Learn more at www.cityyear.org, City Year’s Facebook page, on Twitter, and LinkedIn.