CityGate Hospitality is Hiring a General Manager Che Figata Near Naperville, IL
Department: Che Figata/Zorba Reports to: Director of F&B Operations Status: Exempt Role Summary:This individual is responsible for ensuring the success of Che Figata Restaurant and Zorba Cocktail Lounge within the Hotel Arista. They will oversee the management and daily operational functions of these outlets by maintaining a visible presence on the floor during peak service hours and gather guest feedback. In addition, this individual will oversee all administrative, financial, training, performance management and recruiting efforts for these areas, offering assistance and guidance where needed. Responsibilities:
Organizes and conducts pre-shift and departmental meetings
Assists with the creation and development of community outreach and marketing plans to maximize
sales opportunities and maximize use within existing markets.
Conducts ongoing training programs for new and existing employees
Ability to multi-task and prioritize in a deadline driven, demanding environment
Coordinates with the F&B, Sales, and Convention Services team for group events
Organizes special events in the restaurant (wine dinners, specialty cocktail programs, pasta making
classes, etc.)
Checks for food quality and service consistency
Oversees the inventories for F&B liquor control
Provides a positive, empowering, and productive work environment through setting an example and
consistency of daily work habits and standards
Instructs new hires and employees on the expectations and responsibilities for each of their roles
Interacts positively with customers promoting hotel facilities and services
Analyzes, investigates, and resolves guest complaints
Responsible for the implementation and use of the Compeat Inventory and menu item system as a tool to manage and control costs
Oversee liquor ordering and liquor controls to ensure that liquor costs can be maintained within
established benchmarks.
Oversee staff scheduling to ensure proper coverage while working within established labor benchmarks
Che Figata General Manager
Holds staff accountable in a positive and constructive manner. Follows prescribed progressive.
discipline and consults with HR Director on employee actions.
Manage staff labor punches, ensuring punch errors are documented and corrected within the prescribed
time periods
Responsible for the update and maintenance of the Micros Point of Sales System as well as the
implementation of a replacement system as needed.
Manage budget and understand monthly and YTD P&L. Be able to explain variances.
Update and create SOP’s top ensure that critical processes (e.g., opening and closing checklists) and
service standards are documented and serve as the basis for staff training.
Other duties as assigned
Minimum Qualifications:Education
College graduate or equivalent work experience
BASSET certification required
Experience
Five or more years’ experience preferably as a manager in a full service, fine dining Italian restaurant
Micros experience preferred
Knowledge of fine dining, wines, and great service leadership.
Skills
Excellent verbal and written skills
Neat, clean and professional appearance
Ability to work in a team environment
Must have problem solving abilities, and the ability to compute basic arithmetic.
Must have a flexible schedule and be available to work nights, weekends, and holidays.
Physical Requirements
Must be able to walk and stand for up to 8 hours a day, with or without reasonable accommodation
Must be able to bend, stoop, squat, and stretch to fulfill job duties.
Must be able to lift up to 25 lbs. regularly and up to 50 lbs. on occasion