Description
Our growing Real Estate office is looking for a high-energy, detail-oriented, full-time Administrative Assistant to provide superior coordination of the front desk duties utilizing superior customer service, computer skills, and professionalism. They should possess exceptional attention to detail and accuracy and be able to work in a fast-paced environment. Real Estate experience is a plus but not required.
This high-energy, detail-oriented, professional will be responsible for performing tasks to efficiently run the front desk environment by performing a variety of responsibilities with confidence.
Responsibilities
•Build, implement, and manage all systems for clients, lead generation, database management, and back-office support
•Oversee all listing files and listing marketing (Brochures, flyers, online marketing, etc.)
•Create and maintain an operations manual that documents all systems and standards
•Be the first point of contact in handling customer inquiries and complaints
•Provide concierge-level customer service to clients and customers
•Work with all preferred vendors, including professional photographers, contractors, etc.
•Coordinate seller listing sign installation and removal at the appropriate times
•Schedule photographers for all seller listings
•Continue to take day-to-day office tasks away from the agent, organizing workflow and reducing inefficiencies
Qualifications
•Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, PowerPoint, Outlook, and Internet skills
•Have excellent attention to detail and high-level accuracy with documents
•Concerned with doing things the right way the first time
•Ability to assess, prioritize and act quickly
•Learning-based and solution-oriented
•Deadline-driven and extremely organized
•Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
•Continue to maintain the goodwill and reputation of the entire team
•Excellent verbal and written communication skills
•Proficient in time management