Citywide Eye Care is a prominent optometry practice located in Great Neck, NY dedicated to providing exceptional eye care and personalized service to our patients. We specialize in pediatric eye care, vision therapy and myopia management. We also offer a wide range of services, from Comprehensive eye exams and contact lens fittings to diagnosis and treatment of eye diseases. We are a passionate team of professionals with a shared commitment to patient well-being and fostering a positive, collaborative environment.

About the Role:

We are seeking a talented and experienced Office Manager to play a key role in the smooth operation of our practice. You will be responsible for overseeing all aspects of the front and back office, from patient scheduling and billing to ensuring a seamless and positive patient experience.

Responsibilities:

• Manage patient appointments efficiently, including scheduling, rescheduling, and cancellations.
• Handle patient intake, gathering pertinent information and updating medical records.
• Verification of insurance eligibility and benefits.
• Process insurance claims accurately and efficiently, coordinating with insurance companies and resolving any billing issues.
• Supervise and manage office staff, including hiring, training, and performance evaluations
• Order and maintain office supplies and equipment.
• Maintain a clean, organized, and professional office environment.
• Effectively communicate with patients, doctors, and other staff members, both verbally and in writing.
• Participate in special projects and other duties as assigned.

Qualifications:

• Bachelor's degree or higher in a relevant field (e.g., business administration, healthcare administration) preferred.
• Minimum of 2 years of experience in a medical office setting, preferably in optometry.
• Proficient in Microsoft Office Suite (Word, Excel) and Google Docs and Sheets.
• Excellent communication, interpersonal, and organizational skills.
• Strong multi-tasking abilities with a focus on maintaining accuracy and attention to detail.
• Familiarity with medical and vision insurance billing procedures is a plus.
• Positive and professional attitude with a commitment to patient satisfaction.

Job Types: Full-time, Part-time

Pay: $18.00 - $25.00 per hour

Work Location: In person