Founded in 2011, our client provides a consumer-facing, two-way mobile messaging platform that drives compliance, increases the frequency of touch, and enables the sharing of important information in real time. Texting has the highest open rate of any other channel of communication and is the most widely used channel of communication today. Their platform is transforming how businesses communicate with their customers.

Our client's innovative technology is empowering organizations to be as mobile as their audiences. The company’s proven cloud-based platform connects healthcare organizations with their patients, staff and vendors including solutions for real-time automation, two-mobile messaging, automated surveys, video and patient education, patient appointments and follow-ups, and ad-hoc messaging.

They not only continue to be an industry leader in healthcare mobile solutions but their powerful mobile two-way texting platform is also helping the Human Resources, Call Centers, Education and many more industries improve their communication.

In this role, you will be responsible for designing, creating, supporting, and troubleshooting our client’s production infrastructure. You will ensure compliance with SOC2 and HIPAA regulations by performing regular tasks, including patching infrastructure and reviewing system alerts. You will also collaborate with their engineering team on optimizing solutions deployed on AKS.

Responsibilities

• Design, create, support, and troubleshoot production infrastructure in MS Azure Cloud / AKS
• Ensure compliance with SOC2 and HIPAA by performing regular tasks, including patching infrastructure and reviewing system alerts
• Identify and fix infrastructure bugs or bottleneck issues
• Work collaboratively with the engineering team on optimizing solutions
• Setup and maintain local workstations and network infrastructure

Qualifications

• Strong background in Linux and Azure/AKS administration
• Some experience with automation/configuration management tools (Maven, Ansible)
• Knowledge of best practices in an always-up, always-available service
• A working understanding of writing code
• A willingness to learn new technologies and collaborate with the team on getting the tech stack up to date
• The ability to take initiative and work independently
• Good communication skills and a positive attitude
• Strong attention to detail
• The ability to be flexible and flourish in a fast-paced atmosphere while remaining focused, working productively, and successfully juggling many tasks
• Experience with MS Azure networking and AKS
• Experience in maintaining infrastructure that must be PCI DSS and HIPAA compliant (preferred)
• Office365 and EntraID experience nice to have

Compensation

• $75,000-95,000 base salary