the Customer
o Model the GUEST Customer engagement philosophy to ensure consistent and positive Customer experiences.
o Know our Customer – know what’s important to her, what she’s ‘into’ now, and how we can best meet her desire to stay trendy and hip. Keep apprised of fashion trends.
o Represent the Claire’s brand through professional behavior, fashion awareness and building Customer relationships.
o Perform ear piercing procedures that are in compliance with Company and legal guidelines.
 Drive Sales:
o Achieve store’s sales plan and performance targets (e.g. Conversion, Transactions, Average Dollar Sale (ADS), Units per Transaction (UPTs), Sales per Labor Hour (SPLH), Sales per Square Foot ($/SQ FT). % Penetration (% Accessories, % Jewelry) to maximize business.
o Raise awareness of Department-level sales performance, key Item sales performance, and Bestsellers to maximize business.
o Ensure that every aspect of the Company’s in-store presentation standards are met.
o Understand and communicate to the store team all of the dimensions of the target Customer as appropriate.
o Ensure associates understand and meet the needs of the business.
 Demonstrate Leadership:
o Serve as a role model for all store associates. Inspire and infuse enthusiasm while enhancing the selling skills of store associates.
o Motivate the team to win.
o Create a positive work environment through effective communication, motivation, and recognition.
o Promote a professional and brand-appropriate image.
o Effectively handle critical situations that occur within the store.
o Organize, delegate, set priorities, meet deadlines, and follow-up.
 Develop People:
o Continually train and coach staff, providing appropriate feedback in a timely manner.
o Identify and develop store associates for future growth.
 Manage the Business:
o Comply with all Company policies and procedures.
o Assists to manage controllable expenses (e.g. payroll, supplies, and utilities).
o Process and organize store inventory effectively (e.g. shipment processing, markdowns, store recovery, stock replenishment, and back-room organization).
o Take ownership of all Loss Prevention practices to safeguard all store and Company investments.

Job Type: Part-time

Benefits:

• Paid time off

Shift:

• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising Experience: 1 year (Preferred)
• Customer Service: 1 year (Required)

Ability to Relocate:

• Springfield, MO 65804: Relocate before starting work (Required)

Work Location: In person