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AAA Mid-Atlantic
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Wadsworth, OH | Full Time
$57k-79k (estimate)
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AAA CLUB ALLIANCE
Wadsworth, OH | Full Time
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Customer Service/ Sales Administrator
Clampco Products Wadsworth, OH
$57k-79k (estimate)
Full Time 7 Months Ago
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Clampco Products is Hiring a Customer Service/ Sales Administrator Near Wadsworth, OH

Clampco Products, an emerging aerospace employer,has a new opportunity for a talented Customer Service/ Sales Administrator. The position provides customer service support to the Sales Department, customers and to Sales Account Representatives. This administrative role will respond to internet inquires and phone calls from potential customers. The position is ONSITE at the Wadsworth Ohio location with work hours Monday-Friday, 8am-5pm with some flexibility


Essential Duties and Responsibilities:

Individuals can perform the following essential duties and responsibilities with or without reasonable accommodation:
  • Review and respond to internet inquiries/new customer phone calls
  • Research customer to determine potential, directly respond to one time/identifiable opportunity, direct larger potential opportunities to appropriate Sales Account Representative
  • Completes sales order entries efficiently
  • Manage and provide Inside Sales Manager SAR Metric reports (Weekly, Monthly, and Quarterly)
  • Log customer/competitor clamp samples into CRM & related systems
  • Provide administrative and clerical support to Sales Manager and Inside Sales Manager (spreadsheets, reports, letters, and presentations).
  • Provide cross-functional support to Sales Administration in use of Customer EDI/Web Portal systems.
  • Coordinate and provide information to outside sales representative (reports, quotes, etc.)
  • Provide support to sales staff: Quote filing, preparation, Sales order prep, Phone backup for SAR’s/overflow/vacation coverage, Contract price review preparation
  • Assists with new account leads and future development
  • Follow Sales Department procedure for High-Level/Critical Parts, as necessary
  • Support trade show prep tasks (exhibitor lists, customer attendee reports, general action items)
  • Manage various initiatives as assigned by Sales Manager


Physical Demands:

  • Constant sitting/sedentary
  • Hand dexterity for daily report writing/department status meetings
  • Infrequent standing, walking, and reaching
  • Infrequent lifting items in an office environment
The position requires strong mental acumen to make informed and sound decisions. The individual must have exceptional communication, telephone etiquette skills and superior customer service interaction. Additionally, proficiency with Microsoft Suite (Excel) and competent in mathematical applications is needed for this role.

Requirements:


  • High School Diploma or G.E.D. equivalent
  • BS in Business Admin or AS with certifications/ training highly preferred
  • Minimum 5 years in an office/admin setting
  • Demonstrate ethical business practices on all accounts
  • Ability to multitask and work in a fast-paced environment

We offer:
  • Salary range: $65,000 - $80,000 annual; commensurate with experience pus bonus
  • Exciting personalized training and development opportunities
  • Opportunity where you can make an impact with your creative innovation.
  • ESOP/401(k)/medical/dental/vision/HSAV/Wellness benefit and more
  • Explore more benefits and what we do by going to our website at www.clampco.com

Clampco is a proud partner with Ohio Aerospace Institute and National Defense Industrial Association. To apply, go to our website @ www.clampco.com and click on careers!

Clampco is an equal employment opportunity / affirmative action employer. All qualified candidates will receive equal employment opportunities and consideration for employment as protected by applicable law. No sponsorship or employment visa is offered with the position. Local candidates will be considered at this time. We look forward to your application!

Job Summary

JOB TYPE

Full Time

SALARY

$57k-79k (estimate)

POST DATE

12/31/2023

EXPIRATION DATE

08/07/2024

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