14 Hotel front desk Jobs in Beachwood, OH
Clarion Hotel & Hotel Indigo is Hiring a Hotel front desk Near Beachwood, OH
DUTIES & RESPONSIBILITIES : Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs;
assist individuals with disabilities; thank guests with genuine appreciation.Comply with quality assurance expectations and standards.
Register guests, issue room keys, provide information on hotel services and room location.Answer phones in a prompt and courteous manner.
Up-sell rooms where possible to maximize hotel revenue.Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting / securing assigned bank.
Issue, control, and release guest safe-deposit boxes.Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
May routinely book guest reservations for individuals and / or groups that are requested either by phone or from within the hotel, process cancellations, revisions, and information updates on changes.
Identify and explain room features to guests, supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.
Promote teamwork and quality service through daily communications and coordination with other departments.Perform other reasonable job duties as requested by Supervisors.
Schedule : 10 hour shift8 hour shiftDay shiftEvening shiftHolidaysWeekend availability
Last updated : 2024-07-02
Job Summary
Full Time
$28k-36k (estimate)
07/03/2024
10/03/2024
The job skills required for Hotel front desk include Guest Service, Credit Card, Teamwork, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel front desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel front desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel front desk positions, which can be used as a reference in future career path planning. As a Hotel front desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel front desk. You can explore the career advancement for a Hotel front desk below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk job description and responsibilities
Hotel Front Desk greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Bangor, ME
They work with management to organize the front desk and ensure that guests have a pleasant stay.
03/04/2022: Provo, UT
Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner.
05/04/2022: Yakima, WA
They are responsible for the guest registration process and communication of hotel
05/08/2022: Lake Charles, LA
Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel.
04/18/2022: Louisville, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk jobs
They must have the ability to stand for long periods of time and knowledge of basic computer skills
04/02/2022: Juneau, AK
Being a good Hotel Front Desk must be approachable and attentive wih their guests.
02/21/2022: San Antonio, TX
Hotel Front Desk should be able to promote specific hotel services and offer suggestions.
05/04/2022: Syracuse, NY
Front desk employees need to be able to get along and work with a variety of people.
03/21/2022: New Haven, CT
Front office staff need to use different skills on technologies too, such as using the printers, fax machines and phone.
04/05/2022: Killeen, TX
Step 3: View the best colleges and universities for Hotel Front Desk.
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