1119 Client Services Manager Jobs in New York, NY
Clarity Recruiting is Hiring a Client Services Manager Near New York, NY
Our client, a multi-bank, multi-asset trading platform for OTC is seeking a Business Client Advisory Service Manager for a full-time position. As a Business Client Services Manager, you will be working in a global team, providing excellent client services to our clients. You will be part of a fast-moving and growing organization, facing a wide variety of tasks.
Our client works 3 days onsite and 2 days remote, with their office located in NYC.
Key Responsibilities:
- Provide excellent service for new and existing customers
- Smoothly manage, solve, and complete all incoming requests from clients
- Ensure a seamless onboarding for new clients onto our platform
- Build and maintain relationships with key client contacts
- Conduct client platform trainings (interactive and remote)
- Maintain, document, analyze and improve existing workflows and processes
- Oversee various project stages (product development, process implementation, regulatory/compliance, complex client setups)
- Participation in quality assurance by testing our full range of products and various new features on our platform
- Close interaction and cooperation with internal teams (e.g., Sales, Legal, IT, etc.)
YOUR PROFILE
- Bachelor's degree in finance or a related field
- Working experience in Client Services / Middle Office / Back Office of a Financial Institution or other FX- or Treasury company
- Excellent analytical and problem-solving skills
- High level of insight and accuracy, as well as good organizational and communication skills
- Ability to explain technical terms and information about products to a variety of audiences, namely clients and internal teams
- Spanish and/or Portuguese a plus
- Proficient in MS Office, particularly Excel
- Willing to complete the workday at 6pm
Job Summary
Full Time
Business Services
$104k-134k (estimate)
07/03/2024
07/31/2024
clarityrecruiting.com
New York, NY
50 - 100
Business Services
Related Companies
The job skills required for Client Services Manager include Client Service, Problem Solving, Insight, Onboarding, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Manager positions, which can be used as a reference in future career path planning. As a Client Services Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Manager. You can explore the career advancement for a Client Services Manager below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Manager job description and responsibilities
Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.
02/16/2022: Shreveport, LA
They also ensure unsatisfied clients are compensated with free services, products, or discounts.
02/28/2022: Tucson, AZ
Client service managers oversee the hiring, orienting, and training of staff for the department.
01/16/2022: Yakima, WA
Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.
01/18/2022: Colorado Springs, CO
They develop policies and regulations necessary for ensuring client satisfaction.
03/08/2022: Poughkeepsie, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Manager jobs
Should be excellent communicators capable of leading a team.
02/21/2022: Utica, NY
Client services manager often consult customer surveys and other types of research to gauge the overall level of client satisfaction and address areas of concern.
02/12/2022: York, PA
As service manager you must be good as overseeing a team of customer service Associate's and ensure they are providing an exceptional client experience.
02/02/2022: Canton, OH
Mastermind creative ways to deliver an exceptional client experience.
02/15/2022: Portland, ME
Candidates should ensure they have all related education, experiences and skills necessary to the client services manager position they are applying for.
02/25/2022: New Haven, CT
Step 3: View the best colleges and universities for Client Services Manager.
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