Receives both routine and emergency calls from the public regarding animal control matters. Handles all correspondence received from public emails for the unit. Dispatches emergency calls, providing pertinent information to Animal Control Officers via two-way radio. Monitors the radio, checks the status and disposition of officers working in the field, and calls for aid to local law enforcement agencies when appropriate. Receives requests for information from the officers, research additional information, as requested, and provides such information to the officer via radio. Provides a variety of factual information regarding rules, regulations, and procedures, as well as services provided by the division. Assists in maintaining all records in an electronic records database for the unit. Scans and processes records and evidence for the Animal Protection Services Division such as: animal bites, photographs, witness statements, etc. Dispatchers are responsible for quarantine releases by monitoring and reviewing bite reports during the duration of the quarantine period. Processes all requests for records, redacting confidential information pursuant to current NRS statutes. Reviews and sends citations to the appropriate court for processing/review. May train new officers and dispatchers on dispatch operations and work procedures. Assists in maintaining a computerized record system for a variety of operational information such as officer call outcome, dead or injured animals, rabies testing and other related information. Assists in compiling information and a variety of periodic and special reports. May train others in work procedures. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Performs a variety of general clerical work in support of office functions such as filing, typing, and maintaining a variety of office supplies. Uses standard office equipment, including a computer, multifunction printer/scanner, and radio base station in the course of the work.

Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a computer screen, and hearing and speech to communicate in person, on a radio or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.