What are the responsibilities and job description for the IT Technician position at Clear Winds Technologies?
Clear Winds is an exciting, fast-paced environment where we help our clients to run their businesses more efficiently. We are looking for people that want to work with many environments and clients, while working with the cutting-edge technologies.
Clear Winds is looking for an IT/Help Desk Technician. This person will be required to be proficient in Windows, active directory, virtualization and help desk technologies. It is desired that this person to be knowledgeable in multiple vendor IT environments.
This person will also need personal management skills and be able to multi-task on different projects. This person will also need to be a self-starter and someone who can complete projects and tickets. A strong work ethic, communication skills and organizational skills a must. A willingness to take ownership of the project while prioritizing its purpose to serve the users is critical.
Required Skills:
- Knowledge of Windows 10 and 11
- Knowledge of Windows Server, Active Directory and Virtualization
- Receive and log help desk calls
- Provide initial help desk support
- Open and close service calls
- Friendly and patience with clients
- 5 years of experience in IT technology is preferred
- A bachelor's degree is preferred and/or equivalent experience within a technology-based environment.
- Candidates must have the ability to communicate well with clients.
Company Description
Clear Winds Technologies is an IT solutions company that helps organizations of all types achieve their goals through the use of technology. Clear Winds’ services span assessing, designing, implementing and supporting systems and networks in addition to development of applications to enhance productivity. In addition to these services, Clear Winds also offers cloud computing, managed services, hosting and colocation services.
Job Type: Full-time
Pay: $36,000.00 - $58,000.00 per year
Benefits:
- IRA
- IRA Matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8-hour shift
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: In person
Salary : $36,000 - $58,000