203 Assistant General Manager Jobs in Honolulu, HI
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CLEAR is Hiring an Assistant General Manager Near Honolulu, HI
Perks of Being a Team Member at CLEAR!
- Competitive compensation structure with base and target bonus
- 3 weeks paid time off, increasing with time in service and 10 company-paid holidays
- $100 monthly wellness stipend for health and fitness-related expenses
- 401k Retirement Plan with company match
- Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance, and MetLaw legal benefits
- Family Planning benefits through KindBody
- Paid Parental Leave
- Family, Military & Bereavement Leave Program
- Emotional Well Being Assistance
- Ongoing training & development programs to grow & advance your career with a growing company!
- Free CLEAR memberships for you and one other. Plus a discounted membership for three friends!
- A Day in the Life at CLEAR
- How CLEAR works
- Our Values
Key Responsibilities Include:
- Spend 70% of time on the floor in a customer-facing environment at the airport.
- Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity.
- Manage day-to-day operations of a team of Ambassadors and Managers that utilize CLEAR technology to perform duties related to airport security, customer service and sales.
- Build and sustain a diverse team of talent who successfully and consistently deliver on the CLEAR objectives related to security, service, and sales.
- Drive employee engagement and foster an environment where team members are accountable for delivering exceptional security and customer service experiences while continuously sharing the CLEAR story.
- Build stakeholder relationships with TSA, airline and airport partners; support needs &/or inquiries in a timely manner, escalating to a higher level as necessary.
- Responsible for the team’s comprehension and adherence to operational/security procedures, laws, regulations and company directives.
- Effectively execute our commitment to security, manage risk, fulfill operational and compliance requirements.
- Coach, mentor, and train the team to meet sales and customer service goals and standards
- Drive new enrollments through the airport sales program by consistent sales coaching, contests and recognition; identify gaps and use best practices.
- Deep understanding of technology and processes; ability to troubleshoot.
- Managing labor to ensure highest utility, and oversight of payroll and scheduling.
- Ensures the team maintains the equipment, signage, and facility to meet brand standards.
- At least 6 years of leadership experience in a high volume, fast-paced, and customer-facing environment (i.e. retail, restaurants, hospitality, rental cars).
- You are self-motivated, positive and possess a passion for fostering a great sense of teamwork.
- You have high standards, excellent interpersonal and communication skills, and are committed to training, mentoring, and motivating your team.
- Excellent leadership and organizational skills, and ability to manage multiple priorities and influence others in an ever-changing environment.
- You are indefatigable in achieving your individual and team goals and want to grow and develop in your career.
- Experience reviewing and reporting on KPIs on a regular basis.
- Ability to stand/walk for extended periods of time
- Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
- Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)
- Required to successfully complete a government background investigation
Job Summary
Full Time
IT Outsourcing & Consulting
$184k-206k (estimate)
07/24/2024
08/21/2024
clear-it.com
ANAHEIM, CA
<25
2011
MARK SHIPMAN
<$5M
IT Outsourcing & Consulting
Related Companies
About CLEAR
Never Worry About Technology Again. Strategy We work with you to discover how technology can best be leveraged at your company. Develop A Vision As a customer we want to forge a real partnership with you. Many of our customers have been with us for over 10 years. We want to learn and understand your business. Learn how you operate - from initial order to the delivery of your product. We want to hear what is working for you and what is not - regardless of whether you think it is related to "Technology". We want to enable your business with products, services and solutions tailored specifically ...for your needs. Budgeting We are committed to understanding your budget and how Technology fits into the equation. When we promise predictability we are not just including the technology at the fingertips of your employees. We want predictability at your pocketbook also. Maintain Keeping a close eye on your technology 365/24/7 freeing you to concentrate on your business. Workstation Monitoring and Optimization We will perform weekly maintenance to the workstations in your organization. Service packs and updates that have previously been tested at our office will be deployed. Daily software audits will keep track of all software loaded on workstations. Server Monitoring and Optimization We will be monitoring all aspects of your servers around the clock. This allows us to anticipate possible issues with a small fix proactively as opposed to waiting until many of your users experience some type of downtime and reacting while your users twiddle their thumbs. Help Desk We provide unlimited help to all your users whether they have a simple e-mail question or a complex Excel computation. Your users can directly contact us via Web, Phone, E-Mail, Fax or Twitter. A real-time reporting system allows you the flexibility to check in on service incidents and resolutions.
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