The Manager, Corporate Engineering is responsible for leading and inspiring our corporate IT and systems engineering teams, fostering a culture of innovation and excellence. You’ll lead efforts to manage CLEAR’s IT infrastructure and partner with business unit leaders to align IT strategy with CLEAR's overall business objectives.

What you'll do:

• Drive the integration and management of cloud-based technologies, with a focus on Google Workspace, AWS, and identity management solutions like Okta.
• Directly manage a team of engineers and help desk analysts, providing technical guidance, career development, and performance management.
• Develop, maintain, and optimize the IT budget, ensuring efficient resource allocation across the organization.
• Spearhead the integration of various SaaS tools across the enterprise, enhancing overall system connectivity and efficiency.
• Design and optimize Corporate Help Desk operations for efficient user support and incident management.
• Implement robust cybersecurity measures and data protection programs in collaboration with Security and Infrastructure teams.
• Lead automation initiatives across IT operations, focusing on scripting, workflow automation, and self-service solutions to improve efficiency and reduce manual tasks.
• Oversee the implementation and management of endpoint management solutions like JAMF for macOS devices and Microsoft Intune for Windows environments.
• Collaborate closely with other departments to understand their IT needs and implement tailored solutions.
• Manage vendor relationships and contracts to ensure optimal service delivery and cost-effectiveness.

How you'll measure success:

• Improved employee satisfaction with IT services and support (measured through regular surveys and feedback).
• Increased efficiency and reduced downtime of IT systems and infrastructure.
• Successful implementation of automation initiatives, resulting in measurable time and cost savings and reduced manual workload.
• Improved alignment of IT initiatives with business goals, as recognized by leadership and stakeholders.
• Successful integration and optimization of SaaS tools, leading to improved cross-departmental collaboration.
• Hitting KPIs for IT performance, including system uptime, user happiness metrics, and automation adoption rates.
• Effective budget management, achieving IT objectives within allocated resources.
• Reduced time-to-resolution for IT issues and service requests through improved processes and automation.
• Successful completion of major IT projects within scope, time, and budget constraints.
• Demonstrated growth and skill advancement of IT staff members, particularly in areas of automation and emerging technologies.

What you're great at:

• Strategic IT leadership with a proven track record in implementing best practices in multi-site organizations.
• Strong people management skills, with experience leading and developing teams of engineers and help desk analysts.
• Expertise in cloud technologies, especially Google Workspace, AWS, and identity management solutions.
• Proficiency in optimizing IT efficiency through automation, scripting (e.g., Python, PowerShell), and implementing self-service systems.
• Hands-on experience with endpoint management solutions, particularly JAMF for macOS environments and Microsoft Intune for Windows devices.
• Excellent project management skills, particularly in leading complex IT projects.
• Strong communication skills, adept at conveying technical concepts to non-technical stakeholders.
• Proactive problem-solving with a bias for action and data-driven decision-making.
• Adaptability and resilience, thriving in fast-paced, evolving environments.
• Leadership skills that inspire and motivate teams to achieve high performance and embrace automation.
• Continuous learning mindset, staying current with emerging technologies and automation trends in IT.
• Financial acumen for managing large IT budgets and demonstrating ROI, particularly for automation initiatives.
• Familiarity with compliance requirements relevant to identity management and data protection.

How You'll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. The base salary range for this role is $150,000 - $180,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units.

About CLEAR

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 22 million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

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